ANIIYA HATCHETT
***** ***** **** ******** ****, Peoria, AZ 85382,
623-***-****, ********@*****.***
PROFESSIONAL SUMMARY I look forward to the opportunity to be a part of your team and to grow within the company. I have a strong desire to succeed and a willingne ss to learn and share my knowledge and experience with my team members. I'm also passionate and driven to succeed while providing a relaxed and friendly atmosphere for co-workers and customers. Respe ctful, courteous and professional at all times.
SKILLS • Ability to overcome objections • Competitive personality
• Critical thinking skills • Consultative sales
• Customer loyalty and retention • Excellent communication skills
• Friendly, outgoing demeanor • Influencing and negotiation
• Product knowledge
• INSZoom
• Data entry
• Proficient in Microsoft word,
power point, excel, and Cash
pro
EXPERIENCE August, 2022, to Present
Paralegal Assistant
Immigration Law Firm -Law Offices of Brelje and Associates Goodyear, AZ
• Scanning Documents
• Calling Clients
• Preparing FedEx packages
• Preparing documents for petitions
• Data Entry
• Draft documents
• Schedule meetings with attorney
• Invoice filing
• Maintaining client file s
• Filing invoices
• Preparing thank you le tters
September 3rd, 2019 – February 2022
Administrative Assistant
HOA Management Company –Planned Development Services Peoria, AZ
• Scanning Documents
• Customer Service calls
• Customer solutions calls
• Collecting payments for the homeowners
• Se tting up meetings
• Sending out mail
• Making postage for the mail
• Making association le tters for the homeowners
• Putting certified le tte rs
September 2018 - September 2019
Sales Associate
UPS Store Peoria, AZ
• I perform re tail.
• I handle mail and I mange package handling and delivery.
• I set up P.O. Boxes for customers.
• I scheduling pickups, and track packages.
• Asse ss customer's needs and provide assistance and information about the product.
• Comply with inventory control procedures.
• Ensure high levels of customer satisfaction by delivering excellent sale s and se rvice.
• Follow and make department sales goals on a monthly, quarterly and annual basis.
• Maintain in-stock supply and merchandise products on the sale s floor.
• Process point of sale purchases and handle returns of merchandise.
• Remain knowledgeable of product line features.
• Welcome customers to the store and answer their questions.
• Suggest ways to improve sale s through new sale s promotions. EDUCATION May 2018
High school diploma
Liberty High School, Peoria, AZ
Glendale Community College, Glendale, CA
One year of Criminal Justice and General Studies.