Seda Yazganhadzibulic
OBJECTIVE:
Solutions-driven Business Analyst with 2 + years’ experience leading cross-functional teams in development, documentation and delivery of process innovations driving the attainment of business goals. Seek opportunities to transform company practices into fresh, cost-effective solutions leading to more efficient operations.
TECHNICAL SKILLS
Tools:
SQL, Jira, Confluence, SDLC, Visio, Microsoft Team
Skills:
Business Process Modeling Notation (BPMN)
Agile Methodology business analysis. CRM
Proficiency in using Microsoft applications including Word, PowerPoint, Excel and SharePoint
Able to work under pressure with excellent problem solving and interpersonal skills
Highly functional within a team environment
Ability to work independently with a strong drive for results
WORK EXPERIENCE
Business and Financial Operations Specialist -Deloitte June 2022- June 2023
Create documentation for system configuration and workflows including requirements, user stories, and user guides with using Agile methodology
Utilized JIRA for project workflows
Follow and enforce change management process for all environment changes
Provide support as needed during the implementation of new system and facilities
Communicate with the team to understand issues and develop solutions with technical and non-technical subjects
Ability to translate technical system components into operational impacts
Analyze requirements from the customers
Attend trainings and daily meetings
Business Analyst - Peapod January 2021 - June 2022
Identifying, analyzing, and recommending new business development opportunities, strategic growth opportunities and business cases to support recommendations.
Tackling strategic product, pricing, or distribution problems.
Lead efforts associated with budgeting, reporting, and other business management activities. Working with a global development team.
Ability to manage customers, purchase orders, vendors, company websites, inventory, and various other tasks.
Participate in workgroups, providing analytics data and insights to inform in activities
Engaged closely with partners to develop and expand reporting capabilities
Created test scripts
Gained experience in gathering and documenting complex requirements.
Education:
MA in International Relations and Political Science, Northeastern University, 2020
BS in Business and Management, University of Anadolu, Turkey, 2015
B.A. in Administration and Risk Management, University of Marmara, Turkey, 2011