Customer Service Data Entry
Resume:
WILLETTE TAYLOR MISKEY
LANCASTER NY,14086
********.******@*****.***
POLISHED PROFESSIONAL ENERGETIC INDIVIDUAL THAT STRIVES TO MAKE EVERY DAY COUNT BY PROVIDING EXCELLENT COMMUNICATION, LEADERSHIP CUSTOMER SERVICE, ORGANIZATION SKILLS, AND HAS THE ABILITY TO WORK CLOSELY WITH OTHERS IN A PROFESSIONAL ENVIRONMENT.
EDUCATION: (2001-2004) EDWARD WATERS COLLEGE, JACKSONVILLE FLA
ASSOCIATE DEGREE BUSINESS ADMINISTRTION (BSB PROGRAM) MASS-COMMUNICATIONS
WORK EXPERIENCE: (2003-2004) SECURITY OFFICER FOR THE STATE OF TALLAHASSEE FLA.
RESPONSIBLE FOR SECURING THE PREMISSES AND PATROLLING, MONITORING PROPERTY, KEEPING THOROUGH RECORDS AND REPORTS, ALSO PREVENTING UN-WANTED ENTRY.
THE DEPARTMENT OF RESIDENCE LIFE (2004-2006) EDWARD WATERS COLLEGE)
SUPERVISOR OF LADIES DORMITORY, ASSISTTING IN DAY TO DAY CHALLENGES AS (RESIDENTIAL LIFE SUPERVISOR). IN ACADEMIC DEVELOPMENT RESPONSIBILITY TO PROVIDE LEADERSHIP FOR A RESIDENCE HALL /APARTMENTS CLUSTER OF 1/3 BUILDINGS. LEAD AND PARTICIPATE IN DEPARTMENTAL OPERATIONS, PROVIDE SERVICES DIRECTLY TO THE STUDENTS SUCH AS, DISCIPLINARY COUNSELING, SOCIAL/ EDUCATION EVENTS AND MAINTAIN A BALANCE BETWEEN ADMINISTRATIVE WORKLOAD AND STUDENTS INTERACTIONS. ALSO MAINTAINING LIAISON RELATIONSHIP WITH OTHER EDUCATIONAL OFFICES.
DEBT RECOVERY SPECIALIST (2007-2008) CFG- CREDITORS FINANICAL GROUP
CONDUCTED HIGH LEVELS OF COLLECTIONS EFFORDS, MULTI-TASKING MAKING FOLLOW UP CALLS, MONITORING ANY AND ALL DEBTS ENSURING PAYMENTS TO MEET MONTHLY GOALS.
LOMBARDO, DAVIS &GOLDMAN LAW FIRM (2008-2012)
COLLECTIONS REP, RESPONSIBILITIES FOLLOWING ACCURATE DAILY CALLS- LOGS PREPARING DOCUMENTS ALONG WITH WORKING INDEPENDENTLY IN RESOLVING ANY DELINQUENT ACCOUNTS .
PROFILE MANAGEMENT DEBT RECOVERY SERVICES (2012-2013)
TEAM SUPERVISOR: HIGH PRODUCTIVITY WITH LARGE VOLUMES OF INCOMING CALLS, TROUBLE SHOOTING IN RESOLVING SERIOUS PROBLEMS, MONITORING PAYMENTS, ASIGNING WEEKLY ACCOUNTS, TRAINING, AND ENSURING OPERATIONS TO MEET STANDARDS SET FORTH BY COMPANY /MANAGEMENT.
WOMEN OF THE WORLD TRANSITION CENTER OF WNY INC. (2014-2018)
501C3 (NON-PROFIT) DOMESTIC VIOLENCE AGENCY
CEO & DIRECTOR OF OPERATIONS:
**WOMENS ADVOCATE ** PERFORMING** AS A LEADER OF OPERATIONS PROVIDE SERVICES AND RESOURCE TO THE CLIENTS WITH IMMEDIATE NEEDS CONDUCTING IN-TAKE, DATA ENTRY, CREATING ACTION PLANS CONDUCTED SUPPORT GROUPS,FAMILY COURT ROOM ADVOCATE HOUSING SEARCH,TRAINING, AND PARTICIPATING IN COPING PROGRAMS PROVIDED ASSISTANCE WITH PARENTING WORKSHOPS SERIES(EPIC)
**(CERTIFICATE OF COMPLETION ) ERIE COUNTY (DV) COALITION AFV-2015
REFERENCES:CECILE MATHIS DORLIAE
FAMILY COURT ATTORNEY AT LAW
ALLISON LUCKENBACH-
TERRANOVA 585-***-****)
GATEWAY SERVICERS- SOCIAL WORKER
JACQUELINE MILES RETIRED LPN (E.C.M.C)
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