WILLETTE TAYLOR MISKEY
LANCASTER NY,14086
adyaxp@r.postjobfree.com
POLISHED PROFESSIONAL ENERGETIC INDIVIDUAL THAT STRIVES TO MAKE EVERY DAY COUNT BY PROVIDING EXCELLENT COMMUNICATION, LEADERSHIP CUSTOMER SERVICE, ORGANIZATION SKILLS, AND HAS THE ABILITY TO WORK CLOSELY WITH OTHERS IN A PROFESSIONAL ENVIRONMENT.
EDUCATION: (2001-2004) EDWARD WATERS COLLEGE, JACKSONVILLE FLA
ASSOCIATE DEGREE BUSINESS ADMINISTRTION (BSB PROGRAM) MASS-COMMUNICATIONS
WORK EXPERIENCE: (2003-2004) SECURITY OFFICER FOR THE STATE OF TALLAHASSEE FLA.
RESPONSIBLE FOR SECURING THE PREMISSES AND PATROLLING, MONITORING PROPERTY, KEEPING THOROUGH RECORDS AND REPORTS, ALSO PREVENTING UN-WANTED ENTRY.
THE DEPARTMENT OF RESIDENCE LIFE (2004-2006) EDWARD WATERS COLLEGE)
SUPERVISOR OF LADIES DORMITORY, ASSISTTING IN DAY TO DAY CHALLENGES AS (RESIDENTIAL LIFE SUPERVISOR). IN ACADEMIC DEVELOPMENT RESPONSIBILITY TO PROVIDE LEADERSHIP FOR A RESIDENCE HALL /APARTMENTS CLUSTER OF 1/3 BUILDINGS. LEAD AND PARTICIPATE IN DEPARTMENTAL OPERATIONS, PROVIDE SERVICES DIRECTLY TO THE STUDENTS SUCH AS, DISCIPLINARY COUNSELING, SOCIAL/ EDUCATION EVENTS AND MAINTAIN A BALANCE BETWEEN ADMINISTRATIVE WORKLOAD AND STUDENTS INTERACTIONS. ALSO MAINTAINING LIAISON RELATIONSHIP WITH OTHER EDUCATIONAL OFFICES.
DEBT RECOVERY SPECIALIST (2007-2008) CFG- CREDITORS FINANICAL GROUP
CONDUCTED HIGH LEVELS OF COLLECTIONS EFFORDS, MULTI-TASKING MAKING FOLLOW UP CALLS, MONITORING ANY AND ALL DEBTS ENSURING PAYMENTS TO MEET MONTHLY GOALS.
LOMBARDO, DAVIS &GOLDMAN LAW FIRM (2008-2012)
COLLECTIONS REP, RESPONSIBILITIES FOLLOWING ACCURATE DAILY CALLS- LOGS PREPARING DOCUMENTS ALONG WITH WORKING INDEPENDENTLY IN RESOLVING ANY DELINQUENT ACCOUNTS .
PROFILE MANAGEMENT DEBT RECOVERY SERVICES (2012-2013)
TEAM SUPERVISOR: HIGH PRODUCTIVITY WITH LARGE VOLUMES OF INCOMING CALLS, TROUBLE SHOOTING IN RESOLVING SERIOUS PROBLEMS, MONITORING PAYMENTS, ASIGNING WEEKLY ACCOUNTS, TRAINING, AND ENSURING OPERATIONS TO MEET STANDARDS SET FORTH BY COMPANY /MANAGEMENT.
WOMEN OF THE WORLD TRANSITION CENTER OF WNY INC. (2014-2018)
501C3 (NON-PROFIT) DOMESTIC VIOLENCE AGENCY
CEO & DIRECTOR OF OPERATIONS:
**WOMENS ADVOCATE ** PERFORMING** AS A LEADER OF OPERATIONS PROVIDE SERVICES AND RESOURCE TO THE CLIENTS WITH IMMEDIATE NEEDS CONDUCTING IN-TAKE, DATA ENTRY, CREATING ACTION PLANS CONDUCTED SUPPORT GROUPS,FAMILY COURT ROOM ADVOCATE HOUSING SEARCH,TRAINING, AND PARTICIPATING IN COPING PROGRAMS PROVIDED ASSISTANCE WITH PARENTING WORKSHOPS SERIES(EPIC)
**(CERTIFICATE OF COMPLETION ) ERIE COUNTY (DV) COALITION AFV-2015
REFERENCES:CECILE MATHIS DORLIAE
FAMILY COURT ATTORNEY AT LAW
ALLISON LUCKENBACH-
TERRANOVA 585-***-****)
GATEWAY SERVICERS- SOCIAL WORKER
JACQUELINE MILES RETIRED LPN (E.C.M.C)