General Manager Operations/Business Owner

CHARLES BRADLEY II

**** ******** ** *****, ** ***23 PH. 630-***-****

*********@*****.***

OBJECTIVE

Seeking a challenging managerial position that utilizes my past work experiences, organizational skills, and extensive background in employee and facility management.

PROFESSIONAL SUMMARY

Results oriented operations manager with extensive experiences managing large, multi-business distribution warehouses with a record of embracing positions of increased responsibility. Effective motivator who empowers employees to take ownership of the business and be accountable for their personal and professional growth. Articulate communicator that effectively manages relationships with leaders at all levels of the organization. Insightful planner who anticipates and mitigates risks. Extensive knowledge of FDA, DEA, and OSHA regulatory requirements that govern pharmaceutical and manufacturing industries.

PROFESSIONAL EXPERIENCE

DHL, Aurora, IL

August 2017 - Present

Driver & Dock Worker

Handles and delivers time sensitive documents and packages in a safe and timely manner, meeting customer and DHL time requirements

Assists supervisor in orienting, training, assigning and checking the work of lower level couriers

Assists supervisor in performing check rides to review performance and the proper use of routes and practices

Operates a scanner to record shipping and package information for documents/packages picked up or delivered.

Maintains good work habits, including reporting to work on time and adhering to standard work and safety procedures.

Reports any suspected breach of security or unusual happenings immediately BUSINESS OWNER, Aurora, IL

September 2008- August 2017

Delivery Contractor

Inside delivery and placement within customer designated location

Packaging removal with proper disposal of waste materials

Assembly or installation in private residences or corporate offices

Onsite quality control inspections to ensure equipment is working to the customer’s satisfaction WM-PACKRAT-LLC, Bolingbrook, IL

September 2007- September 2008

General Manager

Managed the operations of two 80,000 sq. ft. unionized warehouse facilities

Directly managed three supervisors who managed 20 non-union employees

Forecast management of all staffing and resource needs

Implemented a safety committee to ensure OSHA regulatory compliance and to create a safety first culture AMERICAN SIGNITURE, INC., Aurora, IL

November 1996-August 2007

General Manager

Managed the overall direction, coordination, and evaluation of all operational areas

Managed a store leadership team of six employees, as well as a team of ~35 sales associates Managed an annual budget of $4.8 million for four facilities across the West Suburbs of Chicago which included headcount management, facilities, and maintenance

Partnered on a team that opened four locations across the Chicagoland region

Lead a team to open a store in Chesapeake, VA where I had ownership of the entire buildout and was able to provide a cost savings of $2.7 Million back to the business WYETH-AYERST, Carol Stream, IL

November 1991-November 1996

Senior Warehouse Manager

Managed the operations of a 250,000 sq. ft. unionized warehouse facility

Directly managed three supervisors who managed 60 union represented employees across two shifts Provided rapid, on-time receipt, processing, and delivery of $1.8 Billion in over the counter (OTC) and prescription products annually

Managed inventory control, quarantine stock management, and the segregation of returned OTC products Directed special handling and shipment of 61 exclusive drugs throughout the US, Canada, and international regions

Decreased shipping budget by $150,000, while maintaining integrity and improving productivity Forecast management of all staffing and resource needs AMERICAN-CYANAMID Co., Chicagoland, IL

Warehouse Operations Manager (Lederle Division – Merged with Wyeth-Ayerst 1995)

Managed operations of two warehouses in the North Suburbs of Chicago which total ~241,000 sq. ft. Directly managed a staff that included six supervisors, five administrative support, and 100 production employees

Selected and deployed automated production equipment which provided a cost savings by decreasing headcount and increasing productivity

Created a compliance program for hazardous waste disposal to ensure accurate and timely documentation required by government agencies

AMERICAN-CYANAMID Co., Chicagoland, IL

Distribution Center Manager

Supervised a team of ~150 employees responsible for packing, labeling, and distributing over 5,000 orders per day in Chicago and Atlanta

Lead process improvement initiatives of policies and procedures which included a formal incentive program Completed daily reports for production, shipping/receiving, returns, order fulfillment, sales, and errors Planned and deployed a remote distribution center in Atlanta

Created a traffic department that owned scheduling, routing, and consolidating loads Lead a project to increase sales by 20% and was able to deliver a sales increase of 23.7% and a production increase of 29.6% LEADERSHIP

Retail Management

Project Management

Merchandise Management

Warehouse Management

UNITED STATES ARMY 1984 – 1989 E-4 Corporal Team Chief SKILLS

Inventory Control

Cost Analysis

Logistics and Transportation

Start-up and Shut-down Operations

Customer Service

Material Management

Warehouse Management Systems

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