Customer Service Data Entry
Resume:
Sihara Geter
Philadelphia, PA *****
*************@*****.***
Customer-focused individual who has excellent customer service, communication and inter-personal skills, good clerical and administrative skills
Authorized to work in the US for any employer
Work Experience
Direct Support Professional
365 Healthcare Staffing Services Inc. - 301 City Ave. STE 300 December 2021 to Present
• Assisting consumers with daily living activities.
• Running errands
• Light housekeeping
Direct Support Professional
Complete Home Health - Bala, PA
October 2021 to Present
• Assisting consumers with daily living activities
• Running errands
• Light housekeeping
Data Entry / Finance Assistant
Cas Home Health care agency - Philadelphia, PA
January 2019 to June 2019
• Assisted the accountant on finance data that was entered into HHA system
• Scanned, filed and organized flow and time sheets in detail
• Called all employees to ensure that the hours for the consumer were met Home Health Aide
Exceptional Hearts Home Health - Philadelphia, PA
November 2017 to July 2018
• Provided healthcare services in patient's residences. Performed domestic and household tasks.
• Transported and accompanied patients to doctors office or hospital.
• Assisted clients with personal care activities.
ADDITIONAL HOME HEALTH AIDE DUTIES
• Monitor patients (vital signs, temperature, respiration, etc.) and report on their condition.
• Maintain patient care records and document provided services.
• Assist patients with mobility, physical therapies and exercises.
• Collect routine specimens. Instruct and counsel patients and families on diet and exercise.
• Provide companionship and basic emotional or psychological support Education
GED
Community Learning Center - Philadelphia, PA
2018
Skills
• Customer service (10+ years)
• Detail oriented
• Excellent customer service skills
• Quality control
• Typing
• Word
• Data Entry Operator
• Excel (Less than 1 year)
• Phone Etiquette
• Time Management
• Office Experience
• Administrative Experience
• Medical Office Experience
• Clerical Experience
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Computer literacy
• English
• Cashiering
• Home Care
• Medical Terminology
• Communication skills
• Patient Care
• Meal Preparation
• Medical Billing
• Hospital Experience
Certifications and Licenses
CPR Certification
BLS Certification
Assessments
Scheduling — Familiar
March 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Administrative Support — Proficient
May 2020
Using basic scheduling and organizational skills in an office setting. Full results: Proficient
Typing — Completed
June 2019
Transcribing text using a standard keyboard
Full results: Completed
Attention to Detail — Completed
June 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Work Style: Reliability — Completed
October 2019
Tendency to be dependable and come to work
Full results: Completed
Data Entry — Expert
November 2019
Entering data quickly and accurately
Full results: Expert
Accounting Skills: Bookkeeping — Familiar
June 2019
Calculating and determining the accuracy of financial data. Full results: Familiar
Home health aide skills — Familiar
February 2022
Providing care to patients in a home setting
Full results: Familiar
Administrative assistant/receptionist — Proficient December 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Completed
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Familiar
August 2020
Responding to customer situations with sensitivity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
TECHNICAL SKILLS
Communication Organizing Detail oriented
Customer-satisfaction Assertiveness Hospitality
Quality control Documentation Multi-tasking
INTERPERSONAL SKILLS
• Works well under pressure, completes multiple tasks in a timely manner
• Excellent customer service skills, enjoys working with people
• Adapts to change without any difficulty at all.
Contact this candidate