Contact

Education

+971*********

Phone

adyamb@r.postjobfree.com

Email

Dubai, United Arab Emirates

Address

Kulsum Mehdiraza

C u s t o m e r & A d m i n E x e c u t i v e

I aim to contribute to the success of an organization by delivering exceptional customer experiences, efficiently managing administrative tasks, and effectively collaborating with cross-functional teams. With a focus on customer satisfaction and organizational effectiveness, my objective is to drive positive outcomes and contribute to the growth and success of the company.

Experience

Front office management.

Answering incoming phone calls, E-mails and attending to visitors. Preparing quotations & invoices, following up on payments and coordinating with clients.

Maintaining and updating of employee files and records, job descriptions, increments and salaries including renewal of employment contracts. Drafting letters and company memos when applicable. Complete data entry of 12 branches of Cleopatra Sports Academy on Sage 50 Accounts Professional.

Preparing commissions and salaries of coaches on a monthly basis. Customer Advisor & Admin Executive

Secretary & Front Office

Assistant Accountant - Finance

October 2022 - Present

April 2021 - September 2022

August 2017 - January 2021

OSGI International LLC - Dubai, UAE

Alpha Fixer Technical Services LLC - Dubai, UAE

Al Nasr Sports Club for Cleopatra Sports Services - Dubai, UAE Business & Technology Education Center

JR Institute of Information Technology

Masters in Business Administration

Executive Secretarial & Accounting

Diploma

Tally

Proman

Microsoft Office

Sage 50 ERP

Peachtree

English

Urdu/Hindi

Arabic

Swahili

Expertise

Language

Secondary Education (O Levels)

Dodoma International School, Tanzania

Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.

Resolving customer/tenant complaints, managing database records, drafting status reports on customer service issues on Proman application. Data entry and research as required to troubleshoot customer problems. Preparing and renewing tenancy contracts and Ejari. Maintaining AMC contracts up to tenant's requirements and satisfaction. Personal assistance to the Director.

Achieved 97% ranking in the Teacher's BELT English Test. Teaching and assisting kindergarten class.

Substitute Teacher (Temporary Contract)

November 2016 - January 2017

BeaconHouse School - Karachi, Pakistan

Complete operation of the Peachtree Accounting Package Preparation of monthly payroll for over 200 staff.

Receiving and banking of the school fees receipts. Disbursements of payment to the suppliers

Cash & Bank reconciliations and submission of monthly reports to the Auditors. Maintaining student and staff records including salaries, annual leaves Sr. Accountant & Student Services

July 2003 - June 2014

Dubai Carmel School - Dubai, UAE

Data entry using Tally ERP Accounting Package.

Draw up monthly trial balance and reconcile debtors and creditors accounts. Managing inflow and outflow of foreign currencies, rate fluctuations, negotiations, buying and selling.

Submission of reconciliations, statutory returns & declarations to the Management and Exchequer (Treasury).

Providing customer service.

Sales Executive & Personal Assistant

Accountant & Data Entry Operator

Bureau Manager

December 2001- June 2003

1998 - 2001

1995 - 1998

Easy Stands Advertising/ Middle East Trading - Dubai, UAE Rangers Safaris LTD - Arusha, Tanzania

G.M Dewji Bureau - WorldLink Travel & Tours - DSM, Tanzania Managing Front Office and dealing with customers.

Outdoor Sales - Live demonstrations and presentations. Assisting managers.

Welcoming and assisting clients/customers.

Taking and receiving calls, messages and scheduling appointments. Petty cash and day to day accounts.

Collection and filing of receipts. Writing and receiving cheques and slips. Preparing weekly reports and presentations.

Training Internship

1994 - 1995

M.A Hassam Accounting & Auditing Company - DSM, Tanzania Valid UAE driving license

Employment Visa

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