Customer Service Representative

ADEBISI SAMBO

832-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Experienced and reliable administrative professional with a background and leadership roles in customer service, sales, and marketing. Dedicated customer service representative specializing in telephone customer support and general administrative duties. Reliable and service oriented while maintaining high quality standards.

SKILL HIGHLIGHT

Administrative background and Management skill.

Customer service.

Problem solving skills.

Multitasking.

Organized, Reliable and Dependable.

Extensive experience with Microsoft office

Multi-Cultural Expertise.

Communication Skills.

Ability to learn and adapt quickly.

Team Player.

Relationship/Partnership Building Skills.

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE, AMERICAN CONDOR EXPRESS LLC, MA, USA

March 2020 – till date

Greeted all clients and visitors in a welcoming manner and ensure they received outstanding first impression.

Resolved over 100 Customer Complaints and problems weekly.

Making and receiving numerous inbound and outbound calls.

Provided basic technical support for clients on a wide range of company product and service.

Maintained up to date customer records.

Reporting customer feedback to recommend improvements to management.

Followed up with customers to offer additional support.

EDUCATION

NEW ERA GIRLS SECONDARY SCHOOL

HIGH SCHOOL DIPLOMA

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