Customer Service Technician
Resume:
Robert Duncan
Galax, VA *****
*************@*****.***
Objective
Seeking a long-term career and to obtain a position to best use my skills and years of experience and on the job training.
Experience
Correctional Office
River North
2018-2023
Supervision of maximum-security prisoners.
Upholstery
Vanguard Industries
2017
Upholstery and manufacturing of furniture. Cutting and measuring of supplies to complete task. Work with supervisors and co-workers to complete tasks in timely manner. Maintenance of safe and clean working environment.
Service Technician
Medical Services of American, Sparta, NC
2016
Provide medical home delivery and setups in patient’s homes.
Customer service and education to family and patients on home health equipment.
Conservation of supplies and equipment. Maintenance of work area and clean work environment. Troubleshooting of equipment. Maintenance of inventory and supplies.
Service Technician
Lincare, Galax, VA
2016
Provide medical home delivery and setups in patient’s homes.
Customer service and education to family and patients on home health equipment.
Conservation of supplies and equipment. Maintenance of work area and clean work environment. Troubleshooting of equipment. Maintenance of inventory and supplies
Bystromics Operator
Guardian Industries, Galax, VA
2014
Multiple duties related to automotive glass. Verifies specifications by templates and measuring for accuracy. Maintenance of a safe and clean work environment. Troubleshooting for malfunctions calling for repairs if needed.
Maintenance of inventory and supplies. Conservation of supplies and equipment.
Installation
Sundries Work Group, North Wilkesboro, NC
2013
Prepares work by studying assembly instructions and blueprint specifications. Gathers parts, supplies, tools and materials for assembly. Maintains supplies and inventory. Conserves equipment and supplies. Resolves any issues with dimensions and components. Works with supervisors and co-workers to complete tasks.
Installation of Fire sprinklers Systems
Fire Technologies
2011
Permanent installation of sprinkler systems per blueprint.
Prepares work by studying assembly instructions and blueprint specifications. Gathers parts, supplies, tools and materials for assembly. Maintains supplies and inventory. Conserves equipment and supplies. Resolves any issues with dimensions and components. Works with supervisors and co-workers to complete tasks.
Self-Employed
2008
Operation of heavy equipment, lawn care and maintenance.
Manager/Supervisor
Napco, Inc., Sparta, NC
1988
Multiple duties related to customer service, project manager, purchasing manager, production scheduler, production planner, material expediter, purchasing agent, trouble shooter, cutting department, stocking, operation of equipment and training of new employees.
Troubleshooting and equipment maintenance. Supplies inventory and placing orders and receipt of supplies.
Loader
Lowes, Wilkesboro, NC
1988
The loading of trucks, operation of forklifts, and verification of material delivered.
Education
Degree obtained
Alleghany High School
1988
Communication
Good communication skills.
Leadership
Multiple leadership roles and experience in leading group activities.
References
Reference name, Company
Dan Edwards, Jr.
Napco
Amy Edwards
Personal Reference
Jamey Young
Lincare
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