La’kisha Austin
Savannah, GA 912-***-**** **************@*****.***
PROFESSIONAL PROFILE
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical term and Terminology and procedures. My goal is to successful complete my education at Savannah Tech College in May 2022.I desire to use to cosmetology training to pursue career in the beauty field, perfecting my skills in haircutting, coloring, styling, extensions and
braiding.
PROFESSIONAL EXPERIENCE
RIGHT AT HOME
11/22-Now
• Assist patients with mobility needs
• Promoted good oral and personal hygiene by aiding patients shaving, bathing and teeth brushing
• Transported patients between rooms and appointments or testing locations
• Cook for patients and maintain a clean environment COMPASSION HOME HEALTHCARE, SAVANNAH, GA
11/2020-2022
CNA
• Assist patients with mobility needs
• Promoted good oral and personal hygiene by aiding patients shaving, bathing and teeth brushing
• Transported patients between rooms and appointments or testing locations
• Cook for patients and maintain a clean environment PERSONALIZE HOME HEALTHCARE, SAVANNAH, GA
11/2014 -PRESENT
CNA
• Assist patients with mobility needs
• Promoted good oral and personal hygiene by aiding patients shaving, bathing and teeth brushing
• Transported patients between rooms and appointments or testing locations
• Cooked for patients and maintain a clean environment SHIFTSMART/SBA, MANHATTAN, NEW YORK CITY
Call Center Agent
04/2020 - Present
2
• Helped average of customers every day by approaching conversation with positive attitude and focus on the customer satisfaction
• Resolved customers issue per shift by rescheduling an exploring answers, implementing solutions and escalating problems to upper management
• Assisting customers average timeframe by answering questions, responding to inquiries and handling telephone request
CITA'S HELP HANDS, SAVANNAH, GA
09/2009-02/2010
CNA
• Assist patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive device
• Participated in fun activities with patient to boost mood, improve overall memory and provide light entertainment
• Promoted good oral and personal hygiene by aiding patients shaving, bathing and teeth brushing
• Transported patients between rooms and appointments or testing locations
• Gathered dietary information assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
FORMAL EDUCATION
Cosmetology, Savannah Tech State College, Savannah, GA, Expected May, 2022
JOB RELATED TRAININGS
• Certified nursing assistant Certificate
• CPR and First Aide
• Blood borne Pathogens Certificate
•PCA Certificate From GACCP
ACHIEVEMENTS
• EOA Volunteer
• Parent University