Administrative Assistant Customer Service
Resume:
TASHAWANA REED
**** ******* **** *********, ** **446
***************@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.
HIPAA Essentials for Healthcare Professionals Certificate.
Manages time and priorities in multi-task environments.
Effective problem solver, able to assess situation and identify solutions.
Function independently with minimal direction and guidance.
KEY QUALIFICATIONS
CMS1500 Claim Form Billing Cycle Claims Appeal Process Medical Administrative Assistant
Medical Terminology Patient Processing Patient Registration Medical Laws & Ethics
Greenway Prime Suite EHR HIPAA Compliance
Medical Records Management Medicare Medicaid Microsoft Word Microsoft PowerPoint
EDUCATION
Ultimate Medical Academy Diploma – Medical Administrative Assistant, 2020
Fully accredited, accelerated program providing instruction in medical administrative and general office procedures, transcription, medical records management and reimbursement methodologies including revenue cycle management. Program content emphasizes medical billing procedures, basic procedural and diagnostic coding systems, collections procedures and accounting functions essential to the medical environment. Research, professional writing, critical thinking and communications skills are developed throughout the program.
WORK EXPERIENCE
Full Time Homemaker – Newington, GA 06/2006 – Present
Homemaker
Show strong leadership skills and manage household budget.
Remain deadline-oriented and reliable while adjusting priorities and managing time wisely.
Required to make quick, crucial, and often unprecedented decisions.
Able to maintain a fair, consistent set of standards.
Excellent listening and delegation skills.
Successfully foresee and plan for possible contingencies.
Springfield Elementary School – Rincon, GA 06/2005 – 06/2006
Janitor
Kept facilities in clean and orderly condition
Managed time and priorities to ensure duties were completed within established timelines.
Adhered to prescribed cleaning and security techniques and practices.
Acted in a polite and professional manner when approached by clients to answer questions.
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