Customer Service Data Entry

Location:

Tecumseh, NE

Posted:

July 14, 2023

Contact this candidate

Resume:

Nicole Moore

Phone 816-***-**** Email: *************@*****.***

OBJECTIVE

Extremely organized secretary with inventory and financial training seeks a position with a company that embraces hard work, loyalty, creativity and excellent customer service. The ability to think quick on their feet and have a willingness to learn the company.

EXPERIENCE

Customer Service Representative

●Call center, Conferred with customers to provide information about products and services, entered credit inquiries, closed accounts, and obtained details of complaints. Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Determined charges for services requested.

●Responsible for the flow of information and correspondence, doing word processing of letters and documents, distributing incoming mail, emailing and faxing documents and mailing newsletters and promotional material.

●Supervised the organizing of activities such as scheduling appointments, coordinating meetings and conferences, and maintaining event calendars.

●Entered data on spreadsheets or in database programs, and conducted research on the Internet.

Inventory Specialist

●Required to perform other duties relevant to the employer's product line or, in some cases, their staffing limitations.

● Multi-tasking is generally part of the job, and deals with other aspects of product distribution.

●Assisted product line functions by providing production supplies, analyzing pricing trends on company products and reviewing purchasing and billing data.

●Improved production line methods and training staff in general inventory processes.

●Responsible for order filling, shelf stocking, inventory cycle counting, shipping and receiving, inventory fulfillment and any other position in the product management process.

●Tracked and reported incoming and outgoing product shipments, distribution of the products during storage and order filling that depletes the stock.

WORK HISTORY

Jackson County Courthouse Control room Clerk Kansas City, MO 2022- 2023

Arvest Bank Financial Services Kansas City, MO 2018- 2021

DST Health Solutions Data Entry Kansas City, MO 2016-2018

Kelly Services –DST Data Entry Kansas City, MO 2015-2016

EDUCATION

High School Diploma, Job Corp, Kansas City, MO

Nicole Moore

Phone 816-***-**** Email: *************@*****.***

REFERENCES

Mark Melms