Pulcherie Manga
Upper Darby, PA ***** - adya7t@r.postjobfree.com
https://www.linkedin.com/in/pulcherie-manga-a44933278
Summary
A skilled and experienced Linux System Administrator with a track record of over 3 years in effectively managing and maintaining large-scale, complex, and secure IT systems. Proficient in a wide range of technologies including AWS, Bash shell scripting, Apache webserver, user file permissions, and process management, LAMP, Docker. Demonstrates strong analytical, problem-solving, and communication skills with an unwavering commitment to delivering top-quality solutions and ensuring customer satisfaction.
Skills
Operating Systems: Linux (Red Hat, Ubuntu, CentOS), Windows
Cloud Platforms: Amazon Web Services (AWS)
Scripting: Bash Shell Scripting
Web Servers: Apache, Nginx
Version Control: Git
Networking: TCP/IP, DNS, DHCP
Load balancing technologies (NGINX, HAproxy)
LAMP stack (Linux, Apache, MySQL, PHP)
Docker containerization and orchestration
Security: Firewall configuration, user file permissions, access controls
Technical Troubleshooting and Debugging
Collaboration and Teamwork
Strong Problem-Solving Skills
Experience
ICARE Medical February 2021 to Current
Linux System Administrator
Texas City, TX
Managed and maintained over 90% Linux-based infrastructure systems, ensuring an impressive uptime of 99.9%.
Deployed and maintained AWS cloud services, including EC2, S3, and IAM, to optimize resource allocation and achieve 85% cost-efficiency increase.
Orchestrated the successful deployment of a WordPress application using Amazon RDS database, improving website speeds by 60% and reducing downtime by 50%
Ability to setup the Haproxy load balancer on a LightSail server using docker.
Configured Apache webserver to host and serve 10+ websites with subdomains, improving website loading time by 50% and reducing cost by 30% with AWS.
Implemented and managed user file permissions and access controls, guaranteeing the confidentiality and integrity of data.
Monitored system processes, performance, and resource utilization, proactively troubleshooting and swiftly resolving issues to maintain system stability.
Designed and implemented effective process management strategies, including service monitoring, startup scripts, and resource allocation, optimizing system performance and achieving an uptime of 99% or higher.
Implemented and maintained backup and disaster recovery strategies for critical systems, achieving a remarkable recovery time objective (RTO) of less than 1 hour.
Collaborated with cross-functional teams to successfully deploy and manage applications in Linux environments, providing exceptional technical support and troubleshooting as required.
ICARE Medical September 2019 to January 2021
Helpdesk Support/IT Support
Texas City, TX
Troubleshot hardware and software issues for Windows operating systems.
Resolved technical problems related to desktops, laptops, printers, and mobile devices.
Installed and configured software applications and updates.
Documented and tracked support requests using a ticketing system.
Manage incoming tickets from our customers by prioritizing each request.
Manage laptop setup for new employees, administer users and groups accounts along with setting permissions and credentials for users
Education and Training
University of Yaoundé II Soa June 2006
Bachelor of Science: Bachelor's Degree in Fundamentals Private Law
Yaoundé II-Soa