Jessica Griffin
Reynoldsburg, OH *****
************@*****.***
To obtain position in a company that will develop my skills in the healthcare field, and where I can provide excellent patient care.
Authorized to work in the US for any employer
Work Experience
COVID-19 Case Investigator
Ohio health department - Columbus, OH
November 2020 to May 2023
The Contact Tracer position is responsible for:
• Call contacts of newly diagnosed cases
• Communicate with contacts in a professional and empathetic manner
• Collect and record information on symptoms into a database
• Provide contacts with approved information about Ohio quarantine procedures, and if appropriate, refer them to testing according to protocol
• Follow a script to inform contacts about the importance of quarantine and what to do if symptoms develop
• Use a telephone, computer and electronic equipment to capture data
• Call contacts of newly diagnosed cases
• Communicate with contacts in a professional and empathetic manner maintaining emotional and cultural awareness
• Collect and record information on symptoms and needs into the CRM with accuracy
• Provide contacts with approved information about isolation and quarantine procedures, and if appropriate, refer them to testing according to protocol and/or refer them to social resources
• Follow a set script to inform contacts about the importance of isolation or quarantine and what to do if symptoms are present or develop
• This role is currently a telework opportunity
• Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation
• The contact center will operate 7 days a week, Evening and/or weekend work may be required.
• Maintain daily contact with supervisor
Rehab Assistant
Ohio Health Rehabilitation Hospital - Columbus, OH June 2010 to November 2020
1 Take and Monitor Vital report abnormal changes to RN. 2 Help patients with ADL's
3 Create a safe environment for patients while providing care. Education
High School Diploma in High School
Columbus Africentric - Columbus, OH
2005 to 2009
Skills
• Vital Signs
• Medical Scheduling
• Family Planning
• EMR Systems
• Patient Care
• Nursing
• Medical Records
• Triage
• Microsoft Excel
• Data entry
Certifications and Licenses
CPR
2012 to Present
1st aide
2012 to Present
STNA
2010 to Present
Certified Nursing Assistant (CNA)
Drivers License
Home Health Aide
A valid HHA or CNA certification.
Additional Information
Assessment - Develop rapport with patients and family Planning - Identifies patient needs and astutely determines priority of patient care Implementation - Performs based on scientific nursing care and evidence based practice Evaluation - Documents logically, succinctly and clearly demonstrating superior accuracy Excellent computer skills including the full Microsoft Office Suite and various types of healthcare databases
Licensure/Certifications
First Aid and CPR Certified
State Tested Nurse Aide (Ohio)