Winnette Richey

601-***-****

adya67@r.postjobfree.com

**** **** ******,

Meridian, MS 39305

Professional SUMMARY

Diligent Front-End Manager with excellent communication and people skills. Resourceful problem solver, providing required resources to maximize efficiency and customer service. Excellent organizational and multitasking skills. Proven history of Front Desk and Reception Manager. Applies strong knowledge of customer service, office management, and workflows. Proficiency in MS Office software programs, including Excel and Word. Successful Office Manager competently manages supplies, organizes business activities, and monitor business paperwork. Well-versed in supporting executives. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

Skills

Training and development

Financial reporting

Employee training

Accounts payable and receivable

Staff hiring

o Customer service

o Operations monogement

o Office management softwore

o Employee supervision

o Inventory control

Office Manager, Total Rehob of MS, Oct 2018 - Current, Meridian, MS Handled clerical work, fielded customer inquiries, and resolved equipment issues without assistance to keep burden off senior management.

. Managed master office calendar covering appointments, meetings and travel. Implemented and monitored customer service standards for consistent interactions with guests.

o Demonstrated top-notch communication skills daily in interactions with management, staff, and guests.

o Communicated policy compliance.

o Coordinated resources

updates to deportment, answered questions, and monitored and schedules to meet and adhere to deadlines.

Assistant Manager. Check Into Cash, Jun 2017 - Oct 2018, Meridian, MS

. Supervised hourly and temporary personnel, provided work direction, and reviewed work processes.

. Analyzed productivity reports to managed overall performance. Created, implemented, and managed strategic to achieve high growth targets.

. Reported losses, employee behavioral issues, customer complaints, and operational issues to upper-level management.

. Engaged with team members, management, and customers to boost company productivity and morole.

o Store opening and closing procedures

o Collections for past due accounts

Store Manager, SaraLee/ BimboBakeries, Oct 2010 - Nov 2016, Meridian, MS o Promoted team-oriented culture with common soles, service, and productivity goals. Delegated assignments to meet coverage needs and maintain store standards. Set performance expectations for employees and implemented improvement plans to reach targets.

o Managed store's social media presence to engage with customers and store important information.

. Implemented loss prevention strategies to reduce shrinkage and control theft. Worked on sales floor and interacted with customers and employees to maximize and expand potential.

. Managed employees, scheduled shifts, determined and provided training needs, and conducted performonce reviews.

Assistant Store Manager, Wal-Mart, Jul 1997 - Aug 2010, Meridian, MS Worked on sales floor and interacted with customers and employees to maximize and expand potential,

o Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses.

o Built relationships with vendors and monitored supply chain to spot and correct deficiencies.

o Resolved problems, provided open communication, and recommended discipline and terminations.

o Monitored and controlled department budget, grew revenue, and contained expenses, reviewing monthly profit and loss statements to identify areas in need of improvement. Monitored and adjusted staff schedules based on business requirements.

. Managed employees, scheduled shifts, determined and provided training needs, and conducted performance reviews.

EDUCATION

High School Diploma

Wayne County High - Waynesboro, MS

o Graduated with honors.

o Member Beta Club.

Moy 1996

. Graduated in top 10% of closs.

o Softball ployer

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