Customer Service Infection Prevention

Josue Santos

Bronx, NY *****

adya61@r.postjobfree.com - 929-***-****

WORK EXPERIENCE

Commercial Helper

IWS Action Cartin – Jersey City, NJ – Jan 2022 to Present

Responsibilities

•Collecting garbage during route. Up to 400 stops.

•Ensured compliance with appropriate infection prevention, safety, OSHA, Joint commission, and regulatory standards.

•Mentored employees by creating a shared understanding about what needs to be achieved and how it is to be achieved.

•Ensured safety and sanitation standards in operation are compliant with client’s regulations.

•Worked up to 13 hours when necessary.

Unloader

MCI – Easton PA – Nov 2020 to October 2021

Responsibilities

•Unload up to 3 40-foot trucks in one night.

•Took training on driving electric pallet jacks.

•Separated each pallet and wrapped with saran wrap. Placed pallet at appropriate dock for proper destination.

•Followed all company safety protocols.

•Trained over 25 employees to company policy and OCHA regulations.

Commercial Helper

IWS Action Cartin – Jersey City, NJ – Feb 2020 to Nov 2020

Responsibilities

•Collecting garbage during route. Up to 400 stops.

•Ensured compliance with appropriate infection prevention, safety, OSHA, Joint commission, and regulatory standards.

•Mentored employees by creating a shared understanding about what needs to be achieved and how it is to be achieved.

•Ensured safety and sanitation standards in operation are compliant with client’s regulations.

•Worked up to 13 hours when necessary.

Maintenance

C.E.O – Manhattan, NY – Sept 2019 to Dec 2019

Responsibilities

•Assisted in cleaning highways and commercial buildings. Up to five buildings in one day.

•Assisted in vacuuming and sweeping office buildings.

•Trained other employees in company policy.

•Removed all garbage from tables while whipping down tables for clients.

•Cleaned glass windows in conference rooms.

EDUCATION

Diploma

NYS, NY 2010

ADDITIONAL INFORMATION

•Self-starter with the ability to work efficiently without supervision and able to handle multiple tasks effectively.

•Attentive to customer’s needs, providing a feeling of support and confidence.

•Professional at all times while using discretion when handling confidential data.

•Highly responsible and able to detect problems and report it to proper personnel.

•Excellent interpersonal, administrative, organizational and customer service skills

Contact this candidate