Customer Service Data Entry
Resume:
Shinikia Fagan
Gainesville, TX *****
***************@*****.***
Highly motivated professional with proven proficiencies seeking an opportunity with your company. My skills and experience will be utilized to positively impact and contribute success. Willing to relocate: Anywhere
Work Experience
CSR - Customer Service Representative
Mr. Cooper - Lewisville, TX
January 2021 to Present
Taking inbound calls, making payments, helping with escrow and insurance and etc Administrative Assistant
Lighthouse Behavioral Wellness Center
December 2019 to Present
• Answering, screening, and directing phone calls
• Greeting clients and collecting copays
• Scheduling appointments
• Time Management skills/ Strong verbal and written communication skills
• Data entry
Property Manager
Strategic Management
April 2017 to December 2019
Maintained compliance with federal housing regulations
• Managed 46 complex units
• Responsible for maintaining day to day operations
• Invoice Tracking
• Section 8 vouchers
Loan Specialist
B & R Property Management
July 2015 to April 2017
• Processed loan applications via phone calls
• Responsible for collecting and processing payments
• Customer service
• Clerical duties
Certified Nursing Assistant
Sunshine Industries
July 2012 to March 2015
• Nurse Assistant Certification
• Taught disabled clients life skills to live independently
• Interacted and cared for disables clients
Education
Associate in Science
Murray State College
May 2000
High school diploma
Ardmore High School - Ardmore, OK
May 1999
Skills
• Customer service
• Data entry
• Communication skills
• Time management
• Administrative experience
• Property management
• Clerical experience
• Office manager experience
• QuickBooks
• Accounts Payable
• Property Leasing
• Yardi
• Section 8
• Fair Housing Regulations
• Payroll
• Microsoft Outlook
• Front Desk
• Microsoft Word
• Billing
• Documentation review
Certifications and Licenses
CNA
CPR Certification
Contact this candidate