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Customer Service Representative

Location:
Tampa, FL
Salary:
16
Posted:
July 14, 2023

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Resume:

Dontavious Taylor

Tampa, FL *****

adya4u@r.postjobfree.com

+1-727-***-****

Im looking for a long term job that i can build off, learn and excel at a higher level and better myself as a father of 3 and being a better man to prosper in life determined and Im all about Growth Authorized to work in the US for any employer

Work Experience

Warehouse Associate

Ashley Furniture Warehouse Department - Tampa, FL

February 2021 to February 2023

loading and unloading trucks with dollies moving items to pallets also cleaning caption after finish work early walk around warehouse and make sure everything is spotless before my shift is over I also was responsible for CSR learning emailing customers and understanding all aspects of the retail customer service environment including tech support, furniture protection plans, orders Etc Vaccine Scheduler

AppleOne - Tampa, FL

February 2020 to March 2021

I was a customer service representative that schedule seniors appointments for the Covid vaccine. I would either schedule them for there first dose. By doing that I would collect all there Information and schedule them for the closet site in there area. Than I would go them over all the instructions of what may be needed before going to that appointment. If they was calling in to schedule for there second one it would be the same process. TEMP JOB ONLY 3 month contact Cashier/Customer Service

Walmart - Brandon, FL

June 2018 to March 2020

I was a frontline cashier that handle returns, exchange, as well as transactions whether they were using cash or debit/credit card. I was also a stocker as well. I Help unload the trucks and stock everything and put it where it needs to go.

Customer Service Representative/Billing

General Dynamics Information Technology - Brandon, FL July 2015 to April 2017

I was an inbound/outbound customer service representative that sign customers up for their health insurance through the market place also known as Obama Care. I answered any questions, concerns, or problems the customers had about Obama Care. I also handled the billing took payments over the phone and just answer general questions regarding their bills I was responsible for Answering phones responding to emails tracking emails Loader/Unloader and also clean up cap

Education

Associate in Mass Communications

Hillsborough Community College - Tampa, FL

August 2018 to Present

Associate in Mass

Hillsborough Community College - Tampa, FL

August 2017 to Present

Skills

• Medical Terminology

• Customer Care

• Stocking (1 year)

• Medical Scheduling

• Insurance Verification (1 year)

• Marketing

• CSR

• Customer Support

• Food Service

• Medical Billing

• Call Center

• Cash Handling

• Microsoft Excel

• Customer Service

• HIPAA

• Retail

• Microsoft Office

• Microsoft Word

• Medical Records



Contact this candidate