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Customer Service Representative

Location:
Montgomery, AL
Salary:
14
Posted:
July 14, 2023

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Resume:

**** ******* *****

Montgomery,Al,*****

334-***-****

adya1e@r.postjobfree.com

Jasmine Frazier

Objective

To obtain a position that will enable me to use my strong communication, organizational, and interpersonal skills in a constructive and rewarding work environment.

Skills & Abilities

SKILLS: Customer Service, Microsoft Office Suite, Internet Explorer, CPR Certified, 40 wpm.

ABILITIES: Motivated, flexible, and versatile. Able to work in a team environment with new people.

Experience

Montgomery Community Action Center, Pre-K Auxiliary

1066 Adams Avenue

Montgomery, AL 36104

January 2023-current

●Perform tasks related to classroom activities under the supervision of a certified teacher (s).

●Work with small groups of students to reinforce and to re-teach when necessary material initially introduced by the teacher (s).

●Assist teacher (s)with drill work,reading and storytelling as appropriate.

●Assistwithroutineclassroomclericaldutiesandroutinehousekeepingduties.

●Assist With Preparation Instructional Aids,bulletin boards,and other learning

CDI HeadStart, Infant Toddler Teacher

41 North Cary Street

Lagrange GA, 30241

January 2019- 2023

●Providing basic care for children which includes feeding, grooming, and changing diapers

●Using various learning methods such as stories, games and drawing to intellectually stimulate children and observe their progress.

●Holding regular parent-teacher meetings to address any issues, concerns, or parent complaints.

Childcare Network, Lead Teacher

105 Old Mills Road

Lagrange, GA

April 2018-January 2019

●Providing basic care for children which includes feeding, grooming, and changing diapers

●Using various learning methods such as stories, games and drawing to intellectually stimulate children.

●Providing a pleasant, safe, and sanitary environment.

●Communicating with parents and providing updates on children’s progress.

Jim Massey Cleaners, Customer Service Rep

Montgomery, Al

May 2015- Jan 2016

●Answer incoming calls

●Invoice clothes

●Disburse/received payments

Georgia Washington Middle School, Parent Liaison/Library Aide

Montgomery, Alabama

March 2015-May 2015

●Greeted parents and students

●Answered incoming/outgoing calls

● Checked inventory

Customer Service Representative, Sprint Call Center

Montgomery, Alabama

September 2014 – November 2014

●Answered calls and reset phones

●Made payment arrangements and collected cell phone payments

●Changed customer price plans

●Receive payments by cash, check, credit cards, vouchers, or automatic debits

●Issue receipts, refunds, credits, or change due to customers

●Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Ashworth College- Norcross, Georgia- Bachelor of Science of Psychology-April 2022-current

George washington carver high—Montgomery, Alabama

October 2007 – May 2010



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