Customer Service Representative
Resume:
Montgomery,Al,*****
***********@*****.***
Jasmine Frazier
Objective
To obtain a position that will enable me to use my strong communication, organizational, and interpersonal skills in a constructive and rewarding work environment.
Skills & Abilities
SKILLS: Customer Service, Microsoft Office Suite, Internet Explorer, CPR Certified, 40 wpm.
ABILITIES: Motivated, flexible, and versatile. Able to work in a team environment with new people.
Experience
Montgomery Community Action Center, Pre-K Auxiliary
1066 Adams Avenue
Montgomery, AL 36104
January 2023-current
●Perform tasks related to classroom activities under the supervision of a certified teacher (s).
●Work with small groups of students to reinforce and to re-teach when necessary material initially introduced by the teacher (s).
●Assist teacher (s)with drill work,reading and storytelling as appropriate.
●Assistwithroutineclassroomclericaldutiesandroutinehousekeepingduties.
●Assist With Preparation Instructional Aids,bulletin boards,and other learning
CDI HeadStart, Infant Toddler Teacher
41 North Cary Street
Lagrange GA, 30241
January 2019- 2023
●Providing basic care for children which includes feeding, grooming, and changing diapers
●Using various learning methods such as stories, games and drawing to intellectually stimulate children and observe their progress.
●Holding regular parent-teacher meetings to address any issues, concerns, or parent complaints.
Childcare Network, Lead Teacher
105 Old Mills Road
Lagrange, GA
April 2018-January 2019
●Providing basic care for children which includes feeding, grooming, and changing diapers
●Using various learning methods such as stories, games and drawing to intellectually stimulate children.
●Providing a pleasant, safe, and sanitary environment.
●Communicating with parents and providing updates on children’s progress.
Jim Massey Cleaners, Customer Service Rep
Montgomery, Al
May 2015- Jan 2016
●Answer incoming calls
●Invoice clothes
●Disburse/received payments
Georgia Washington Middle School, Parent Liaison/Library Aide
Montgomery, Alabama
March 2015-May 2015
●Greeted parents and students
●Answered incoming/outgoing calls
● Checked inventory
Customer Service Representative, Sprint Call Center
Montgomery, Alabama
September 2014 – November 2014
●Answered calls and reset phones
●Made payment arrangements and collected cell phone payments
●Changed customer price plans
●Receive payments by cash, check, credit cards, vouchers, or automatic debits
●Issue receipts, refunds, credits, or change due to customers
●Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Ashworth College- Norcross, Georgia- Bachelor of Science of Psychology-April 2022-current
George washington carver high—Montgomery, Alabama
October 2007 – May 2010
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