Customer Service Data Entry

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JASON WILLIAMS

***********@****.*** 323-***-**** Moreno Valley, CA 92551 Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Route Management

Verbal and Written Communication

Problem-Solving

Loading and Unloading

Documentation and Recordkeeping

Clean Driving Record

Time Management

Route Determination

Calm Under Pressure

Punctual and Reliable

Vehicle Maintenance

Safe Driving Techniques

Passenger Support

Forklift Operator Certification

Forklift Operation

Fast Reaction Time

OSHA Compliance

Critical Thinking

Delivery Information Verification

Safe Moving Operations

Problem Anticipation and Resolution

Inbound and Outbound Calling

Customer Support

MS Office Proficiency

Data Entry and Maintenance

Customer Service

Data Entry

Upbeat and Positive Personality

Software Troubleshooting

Microsoft Office

Patient and Empathetic

Uber San Francisco, CA

Driver

06/2016 - Current

Delivered goods and services to customers on time and in excellent condition.

Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Transported riders to designated stops according to pre- determined schedules.

Checked vehicle after shift for damage.

Amazon Moreno Valley, CA

Warehouse Associate

08/2021 - 09/2022

Packed and labeled merchandise to prepare for loading and shipment to customers.

Used pallet jacks to move items to and from warehouse locations. Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.

Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.

Packed materials and items in designated crates and boxes and properly sealed and labeled crates.

Received deliveries, scanned packages and updated orders in internal database.

Examined packages and goods for damage and notified vendors of replacement needs.

Updated inventory and production information using warehouse management systems and scanner guns.

Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

Processed requests and supply orders and pulled materials to successfully prepare orders.

Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment. ABC Legal Los Angeles, CA

Process Server

02/2013 - 03/2016

Served all legal processes issued by court according to statutes and court rules.

Served and verified court-ordered summons and subpoenas to individuals.

Filed, faxed, copied and scanned documents and pictures into database.

Researched schedules, social media and personal records to locate defendants.

Provided proof of service and affidavits.

Communicated messages and documents between courts and attorneys.

Served court orders, summonses and subpoenas.

Smashbox Cosmetics Compton, CA

Logistics Supervisor

07/2005 - 12/2012

Negotiated logistics costs and kept costs under established budget.

Provided smooth operations by maintaining communication with supervisors of other departments.

Planned and arranged logistics required shipments. Designed warehouse layouts to maximize usability of available storage space.

Monitored logistics procedures, day-to-day workflow and employee performance to increase productivity [Number]%. Established and maintained professional relationships with carriers, warehouses, customers and sales force.

Oversaw and monitored the availability of stock products. Managed high-performing team of [Number] workers to enhance quality and safety of internal freight systems.

Updated customers and interdepartmental employees on critical shipments upon request.

Led and managed projects to support logistics efforts and plans. Managed day-to-day shipping and receiving, typically overseeing more than [Number] packages in 24-hour period.

Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.

Coordinated with freight forwarders to expedite international shipments.

Susan Miller Dorsey Senior High School Los Angeles, CA High School Diploma

06/1998

West Los Angeles College Culver City, CA

Kinesiology

Summary

Skills

Experience

Education and Training

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