Customer Service Technician
Resume:
July, **** - October, 2016
January, 2009 - June, 2011
RAJESHKUMAR E
Automobile Supervisor and Technician
**, ********* ******, ************ *******, Gingee taluk, Villupuram District,604205. 999-***-****
***************@*****.***
Summary
Seasoned automotive repair professional adept at inspecting, troubleshooting and fixing a wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. Hardworking Master Automotive Technician successful at correcting problems, completing maintenance and enhancing vehicle operations. Skillful applying specialized experience and technical knowledge to all makes and models of vans, light trucks Haevy duty Adept at writing automotive repair work orders, checking work quality and scheduling preventive maintenace for[Vehicles]. Excellent customer service, recordkeeping and project management skills. Auto Mechanic with excellent diagnostic skills. Skilled at discovering the root of the problem quickly and working to find solutions. Knowledgeable Automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for timeliness and quality. Auto Mechanic with excellent diagnostic skills. Skilled at discovering the root of the problem quickly and working to find solutions. Knowledgeable Automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for timeliness and quality. Motivated Automotive Technician Apprentice adept at topping off fluids, flushing coolants, changing tires, aligning vehicles and completing other skilled or semi-skilled service. Bringing [Number] years of experience in related roles and pursuing certification.
Work Experience
R&D prototype Testing Vehicles maintenance and service Technician Daimler India commercial vehicle Pvt ltd
Repaired brake, exhaust, electrical and other systems to optimal specifications Inspected vehicles and utilized market and industry expertise to execute strategic automotive purchases Maintained fleet vehicles in good working order with preventive and corrective maintenance expertise Worked on type[ [ and[ vehicle to repair engines, transmissions and electrical systems Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations Communicated issues to leaders and helped develop solutions Supervised and mentored number team members and facilitated daily operations to drive business growth Implemented systems to monitor inventory transactions and reduce discrepancies Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections Diagnosed malfunctions and developed effective resolutions with minimal oversight Delegated jobs to subordinates and monitored quality of work Utilized skills in welding, soldering and fabrication to complete repairs Sought out opportunities to gain new skills in different areas of vehicle repair and maintenance R&D prototype Testing Vehicles maintenance and service Technician Daimler India commercial vehicle pvt ltd
Wrote work orders and updated accounts in workshop computer Maintained cleanliness, safety and efficiency of garage Trained and coached employees on procedures for completing all types of repairs and maintenance actions Repaired suspensions and aligned vehicles Completed minor maintenance such as replacing gaskets, flushing coolant and performing tune-ups Changed, rotated and balanced tires Procured, organized and managed parts inventories Troubleshot and diagnosed faults with all types of vehicle systems and components Maintained compliance with dealer and manufacturer standards for all repair and maintenance actions Attended safety meetings and implemented policies with junior team member Learned all systems and components in [Type] vehicles Performed safety and emissions inspections A/C Technician
AR.A.S Appliances pvt ltd
All type of split and window a/c services and installation ahead. All types of coolers repair works, July, 2011 - April, 2014
June, 2006 - July, 2007
March, 2010 - October, 2010
2013
Education
Diploma In Mechanical Engineering
Director of Technical Education
I.T.S
MR.A/C
S.S.L.C
Government Higher Secondary School
Skills
Technical work
Service scheduling Replacing parts Managing parts System repairs Installing equipment Brake systems understanding Scheduled services Inspecting vehicles Quality assurance inspections Changing tires Preventive maintenance
Preparing work orders Diagnostic skills Safety awareness Preventive maintenance services Overseeing garage
operations Electrical experience Troubleshooting skills
[Type] vehicles background Optimizing engine
performance Electrical repair procedures Contract
negotiation
Communication
Conversational in Tamil and English(able to meet all customer service requirements with Tamil and English speakers).Remain cool during heated exchanges with irate customers and reach a peaceful resolution
Languages
Tamil
Fluent
English
Intermediate
Training & Certifications
Mechanical CAD
AutoCaD
Hardware/Technology
MS Office
Intermediate
Personal Information
Birthday : 5/10/1990
Gender : Male
Marital Status : Single
Father Name : Elumalai
Mother Name : Govindammal
Declaration
I hereby declare that the information furnished above is true to my best of knowledge Thanking you, Signature (RAJESH KUMAR. E)
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