Mitch Thompson
Sioux Falls, SD
57110
ady9tp@r.postjobfree.com
OBJECTIVE:
By demonstrating my positive, energetic attitude and utilizing my solid management experience, I will contribute as a valuable asset to your company. My solid time management skills will allow me to undertake numerous tasks. I have had a wide range of experience in dealing with diverse groups of people. I am also self-motivated, assertive, and detail oriented. All these traits and experiences will prove me to be a qualified addition to your company.
Branch Manager (2022-2023)
Whitecap
Responsible for Branch Ops
Employee Performance
Work with vendors.
Work with internal customers
Hiring and terminations of Employees
Creating PO’s
Inventory Control
Planning work load for production.
Logistics
Parts/Service Manager (2019-2022)
NTEC
Responsible for daily activities of the location
Effectively work with customers to set up appointments
Troubleshoot customers machine issues in person or over the phone
Performed sales and up sell.
Planned and purchased items for special projects
Create PO’ and monitor and planning of work load
Parts/Service Manager (2012-2019)
Vermeer High Plains
Manage daily activities in Service Department/Parts Department/Warehouse
In charge of hiring/terminations/training of new employees.
Set appointments for customers for repair/service for machines
Update customers as to the status of their machine and cost
Upsell Parts and Service/Worked with outside/inside sales to set goals and expectations
Dealing effectively with vendor regarding warranty issues
Work with parts departments.
P/L/Yearly Budget responsibilities
Worked with customers on job sites regarding what applications would work for there projects.
Assist with IT issues
Implemented new PO process
Warehouse ManagerManager(2010- 2012)
Lacrosse Forage and Turf Seed
· Manage Daily Activities in Warehouse
· Perform daily inventory adjustments
· Successfully complete quarterly inventories.
· Perform Inbound and Outbound Sales
· Coordinate loading and unloading products
· Deliver to customer job sites and businesses
· Upsell products and service
· Managed Inventory area and PO’ along with material planning
Outside and Inside Sales Duties.
Assisted with yearly budget and P/L reports
IT contact for the branch
Inventor Manager (2007-2010)
Midcontinent Communications
· Manage Engineering Inventory
· Shipping/ Receiving of product
· Daily Inventory adjustments
· Unload Items from Trucks
· Customer Service Duties
· Online ordering of items
· Inventory of Engineering tools
· Perform Cycle Counts
· Assisted with streamlining of on online order processes.
· Profient with Great Plains Inventory Software.
Warehouse/Logistics Manager (2003-2007)
Glass Contractors, Inc.
· Managed and directed daily workflow of warehouse operations
· Maintained inventory counts of warehouse product
· Performed customer service and sales duties
· Delivered glass and window products to customers
· Managed Shipping/Receiving area and personal
· Performed glass fabrication to custom order specifications
Inside/Outside Sales Duties
Warehouse/Inventory Manager
(1995-2003)
Gateway
· Performed training of new hires
· Supervised daily process of warehouse and shipping/receiving area and employees
· Maintained daily inventory and quality goals
· Assisted in interview process and performed staff terminations
· Facilitated weekly department meetings
· Performed yearly employee performance appraisals
· Efficiently completed daily inventory counts
P/L/ Yearly Budget Responsibilities
Supervised Manufacturing Department
Machinist (1991-1995)
Miller Loaders, Granite, IA
· Performed training of new employees
· Fabricated machine hydraulic components for farm loaders
· Performed daily inventory control
EDUCATION & COURSE EXPERIENCE:
Currently attending
Associate Degree in Supply Chain Management
Southwest technical college
Associates Degree in Construction Management (1991)
North West Iowa Technical College. Sheldon IA
Forklift certified
Level 2 Microsoft excel certified
Proficient in Microsoft Word and Microsoft Outlook,
APICS Inventory Certification Training
Customer Service Management Training.
Inventory Management Training/Employee relations training
Oracle Experience
ERP