KWADAJHA ANGRY
CAREER SUMMARY
No matter what field I work in, I am a brilliant risk-taker. My diverse range of experiences, combined with my diverse skill sets in leadership, marketing, communication, planning, and organization, enable me to work effectively, develop new strengths, and strengthen my weaknesses. My objective is to increase and broaden my professional knowledge and experience.
EXPERIENCE
TEST SCORER, DATA RECOGNITION CORPORATION, SHARONVILLE, OH — MAY 2022-APRIL 2023
• Score standardized test for grades K-12
• Accurately score test responses from different subjects like Writing CUSTOMER SERVICE REPRESENTATIVE, CHIME SOLUTIONS, MORROW, GA — NOVEMBER 2022- MAY 20223
• Assist customers in updating their health insurance plans and policies provided through their employer
• Update Health insurance plans and policies through Alight
• Assist customers in enrolling and choosing the best Health insurance plans and policies OPERATIONS ASSOCIATE, IHERB, ELLENWOOD, GA — JANUARY 2022- NOVEMBER 2022
• Pick the correct type and number of items for different e-commerce orders
• Neatly and efficiently pack e-commerce orders for shipping
• Preparing shipments with the proper paperwork for shipping TECHNICAL SUPPORT ADVISOR, CONDUENT INC, COLUMBIA, SC — NOVEMBER 2019- DECEMBER 2021
• Help maintain, manage, and repair Apple products and systems
• Run diagnostic on different Apple products and systems
• Help resolve network issues
• Help Install and configure hardware and software issues
• Assist customers in updating products and software systems
• Assist customers in the operation of computer hardware, software, and peripherals in order to achieve desired results
EDUCATION
FORT VALLEY STATE UNIVERSITY FORT VALLEY, GA — BACHELORS OF ARTS, AUGUST 2016- MAY 2020 3.45 GPA
AMERICUS SUMTER COUNTY HIGH-SCHOOL AMERICUS, GA - DIPLOMA 3.78 GPA SKILLS
• Customer Service
• Project Manangement
• Microsoft Office
• Administrative skills
• Adobe Suites
• Zoom
• Zendesk
• Moodle
• Google Suite
• GSpace
• Slack
• Google Chat
• Dialpad
• Alight
Fairburn, GA 30213 470-***-**** *************@*****.***