Hazel N. Moraka

Home : Unit *** Waterbuck Ridge Estate, Waterfall East, Rustenburg 00300, South Africa

Email: ady9q2@r.postjobfree.com Phone: +27-082*******

LinkedIn: www.linkedin.com/in/hazel-moraka

Gender: Female Nationality: South African

ABOUT ME

I am a highly skilled and experienced social worker with over 6 years of experience in community outreach, program management, and case management. I have a proven track record of achieving positive outcomes for individuals and families facing various challenges, including poverty, mental health issues, and domestic violence.

My expertise includes casework, advocacy, community development, and refugee resettlement. I am proficient in developing and implementing effective case plans and providing support services to meet the unique needs of clients. I am a member of Council No. 1041581 (SACSSP) and have received recognition for my contributions to various social service programs. My passion for helping others and dedication to social justice have been a driving force in my career, and I am committed to making a positive impact on the lives of those I serve.

I am confident that I can make a valuable contribution to any organization or individual in need of my services.

WORK EXPERIENCE

[ 01/12/2022 – Current ] Caseworker

Church World Service/Resettlement Support Center

City: Pretoria

Country: South Africa

1.Maintained a high standard of performance based on thorough job knowledge of United States Refugee Admission Programme (USRAP) and the established policies and procedures.

2.Conducted resettlement interviews with refugee applicants in a professional manner, travelling throughout Sub-Saharan Africa. Conducted AOR screening and pre-screening interviews, determining case composition and establishing identity validity.

3.Prepared cases for USCIS and assisted in adjudications circuit rides.

4.Ran quality check reports to ensure complete and accurate files and identified processing errors.

5.Contributed to the development and updating of standard operating procedures for the Field Processing Department.

[ 01/03/2022 – 31/07/2022 ] Study Coordinator

LifeLab Hubb

City: Wits Consortium, Soweto

Country: South Africa

1.Successfully led and supervised a team of peer educators to achieve study targets.

2.Implemented and evaluated effective recruitment strategies resulting in high participant enrollment.

3.Maintained study files in accordance with Good Clinical Practice (GCP) standards and ensured regulatory compliance.

4.Trained staff on risk reduction counseling and study procedures.

5.Successfully resolved data queries and tracked participant visits, resulting in complete and accurate study files.

6.Compiled reports and prepared site for successful monitoring visits.

7.Demonstrated financial acumen by managing study budget and expenditure.

8.Ensured high-quality data collection through effective monitoring and evaluation measures.

9.Created and maintained work schedules for staff, ensuring efficient study operations.

Overall, achieved successful implementation of a clinical study while maintaining regulatory compliance, ensuring high-quality data collection, and managing a team of staff.

[ 01/09/2021 – 02/2022 ] Provincial Outreach Vaccination Coordinator

The DG Murray Trust

City: Gauteng, North West & Free State)

Country: South Africa

1.Successfully collaborated with Outreach Programme leadership and Provincial Department of Health teams to develop outreach site strategies and project plans, resulting in efficient and effective outreach services across different provinces.

2.Led efforts in selecting Clinical Operators, identifying preferred outreach sites, and gaining approval from Retailers and other venue management to ensure optimal

site selection and management.

3.Oversaw the relationship between provincial/district teams and Clinical Operators, ensuring compliance with clinical and vaccine transport requirements.

4.Successfully ensured adequate vaccine supply and distribution to Clinical Operators and district pharmacies, and met all IT requirements to enable recording of vaccinations at Outreach sites.

5.Facilitated additional training and site visits to ensure Clinical Operators were prepared to provide vaccination services, and successfully managed demand creation/marketing for each site.

6.Consistently monitored daily tracking of vaccinations at each site and evaluated site performance, serving as the primary point of contact for all partners supporting Outreach sites.

[ 01/12/2020 – 09/2021 ] District Coordinator

FHI 360

City: Polokwane

Country: South Africa

1.Strengthened components of LS and Young to Adolescent Girls and Young Women (AGYW).

2.Led efforts to recruit AGYW Mentors in the target communities within the district.

3.Identified physical safe spaces in the community that were safe for AGYW, working closely with community gatekeepers and DREAMS partners.

4.Coordinated and supervised the implementation of all safe space activities, including group educational activities for AGYW and referrals to services to DREAMS implementing partners (PrEP, HIV testing, family strengthening, post violence care) and mentoring.

5.Coordinated economic strengthening networks, relationships with funders, employers, and government parastatal organizations at a district and sub-district level.

I have achieved significant results by strengthening components for Adolescent Girls and Young Women (AGYW), leading efforts to recruit and supervise AGYW Mentors, coordinating safe space activities, and spearheading economic strengthening initiatives. Additionally, I contributed to the development of technical reports and work plans, identified training needs, and ensured quality assurance of mentorship within safe spaces. These achievements demonstrate my ability to effectively manage and implement programs and support the needs of vulnerable populations.

[ 01/09/2020 – 11/2020 ] Partnerships Coordinator

Shout it Now

City: North West & Gauteng

Country: South Africa

1.As a liaison between Shout-it-Now and government and community-based organization partners, I achieved significant results by developing and implementing policies and procedures, collaborating with CBO partners, and maintaining effective communication with partners and leadership.

2.I also identified and resolved conflicts between external and internal actors, developed and maintained CBO partnerships, and secured special sites.

3.My achievements demonstrate my ability to effectively manage partnerships and support vulnerable populations.

[ 01/01/2020 – 09/2020 ] Senior Social Worker

Wits Reproductive Health and HIV Institute (Wits RHI)

City: Johannesburg

Country: South Africa

1.Successfully provided post-training support that resulted in high-quality implementation of Youth Friendly Services (YFS) in the district. Supported the internalization of basic youth-friendly training at regional training centers.

2.Effectively managed relationships with external and internal stakeholders and represented the adolescent program on various internal and external forums.

3.Supervised and managed line reports in accordance with WRHI policies and procedures, and coordinated all project-related activities with external agencies.

4.Additionally, I oversaw data management, developed project tools, wrote project reports, and disseminated them to internal and external stakeholders.

WORK EXPERIENCE

[ 2016 – 2019 ] Professional Experiences

1.Social Worker (AFSA funded), Lifeline Rustenburg: Worked with victims and survivors of abuse through the Intimate Partner Violence & Gender-Based Violence and Victim Empowerment Programs. Provided psycho-social support and counseling, implemented statutory acts when managing cases, and compiled reports.

2.Social Worker, Madikwe VEP Centre: Facilitated the Gender-Based Violence and Victim Empowerment Program, provided social protection services to beneficiaries of the center, and provided psycho-social support through counseling and psycho- education.

3.Project Coordinator, Aurum Institute: Coordinated TB/HIV program in informal settlements and Peri-Mining communities, documented, reported, supervised and supported staff, managed stakeholder relations, designed tracking databases of TB defaulters, established partnerships and networking, and maintained contracts and communication with subcontracting companies.

4.Campus Coordinator, DREAMS, Higher Health: Recruited peer mentors and mobilizers, collected data, linked individuals to treatment, care, and support, coordinated First Things First activations and campus coordination committees, and facilitated the Adolescent Girls and Young Girls program (HIV, GBV, STI, TB, Mental Health, SRH).

EDUCATION AND

TRAINING

[ 01/2012 – 12/2015 ] Bachelor of Social Work, Majors: Social Work and Psychology

University of Venda

Address: South Africa

[ 01/2005 – 06/2005 ] Advanced Computer Literacy

Soshanguve Technical School

Address: South Africa

[ 01/2000 – 12/2004 ] Matric Certificate

Hoerskool Elandspoort

Address: South Africa

PERSONAL DEVELOPMENT

Competencies

1.M&E Guidelines for Sex Workers, Men who have Sex with Men, and Transgender Population – Service Delivery Level (2020)

2.Family Planning 101 (2020)

3.Media Training (2020)

4.World Health Organization Lives Training (WHO) – Disclosures of Violence (2020)

5.Counsellor’s guide to oral PrEP (2020)

6.Protecting Life in Global Health Assistance and Statutory Abortion Restrictions (2020)

7.Good Clinical Practice in Health Research Ethics and Law Training (2019)

8.Clinical Management of Counselling and Testing (2019)

9.Understanding of Gender Based Violence (2017)

10.Safeguarding (2021)

LANGUAGE SKILLS

Mother tongue (s): Tsonga

Other language(s): English, Zulu, Xhosa, Setswana, Venda

Lebo Mlangeni Abigail Nyathi Ernest Moketwa

Programme Manager Field Processing Supervisor Programme Manager

Love Life CWS Africa DGMT

067******* 066******* 081*******

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