Scrum Master Cross Functional

SUMMARY OF QUALIFICATIONS

Scrum Master with *+ years of experience. As a servant leader, I focus relentlessly on removing impediments from teams and delivering customer centric products and features to assist companies in meeting their goals and objectives.

Professional skills include:

Servant Leadership

Agile Values & Principles

Conflict Resolution

Requirements Gathering

Assessing Scrum Maturity

JIRA & Confluence

Cross-Functional Teams

Agile Coaching & Training

SDLC

Remote Teams

Team Building

Microsoft teams, Slack

Scrum/Kanban/SAFe Agile

Backlog Management

Team Velocity

Continuous Improvement

Coaching Agile Practices

Employment History

SouthWest Kia, Dallas, TX September 2013 – July 2022

General Sales Manager/Scrum Master - Southern Region

Led 2 cross functional teams of 20 each

Transition teams to Scrum from Waterfall style

Coach Scrum Masters on Lean practices through Empirical and educational training

Support Product Owner in incorporating more Lean and Agile ideologies across the board

Serve as a Visionary and Facilitator in creating efficiency and value in Iteration

Coordinate all Scrum Ceremonies, supported Team Metrics

Bring ideas from Professional Facilitation, coaching, conflict management, and mediation. to help the team become a high-performance team

Internet Sales Desk Manager (SouthWest Kia) November 2003 - September 2013

Spearheaded team structure and implementation into self-organizing teams by serving as the example of growth mindset vs fixed mind

Trained and led 2 cross-functional Scrum Teams in Agile best practices to increase revenue

Enforced Kanban usage

Provided training and coaching to the Product Owner to clearly define the sprint goal

Successfully and sufficiently guided the Scrum teams to increase sprint velocity, resulting in a 15% reduction in the time it took to deliver new features, tracking key metrics via burn-down, burn-up and team velocity, and radiating progress to our stakeholders

Boosted team velocity by 20%

EDUCATION

Certified Scrum Master, Scrum Alliance

Mansatek Training Academy

SUNY Oneonta

Delaware State College

Brentwood High School

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