Customer Service Data Entry

ABOUT ME

Having a considerable experience

as a WAREHOUSE

COORDINATOR with a well

reputed organiza on, MIA

CORPORATION. Seeking an

opportunity to work with a growth

oriented organiza on in UAE.

Have an immense and extensive

experience of handling and

execu on of inventory

transac ons and warehouse

ac vi es.

LANGUAGES

ENGLISH

URDU

PERSONAL DETAILS

Date of birth

22-Apr-1983

Na onality

Pakistani

Visa status

Informa on Technology

Consultant (Freelance Visa - valid

ll March 2025))

Marital status

Married

WORK EXPERIENCE

Islamabad

Aug 2017 - Sep 2022 Key Responsibili es as WAREHIOUSE COORDINATOR:

• coordinate incoming and outgoing inventory deliveries

• oversee and assist with the loading and unloading of deliveries

• allocate and organize storage loca ons according to requirements

• sort inventory according to established procedures

• mark inventory with iden fying informa on

• update and maintain storage database

• maintain inventory records and databases

• iden fy poten al inventory shortages and communicate with relevant department

• pick and prepare orders to be shipped

• ensure proper packaging and labeling of shipments

• ensure shipping counts match the order documents

• process and provide necessary paperwork for shipments

• inspect and ensure quality of incoming inventory

• enter all informa on into the system for deliveries and shipments

• maintain all records/logs rela ve to shipping and receiving

• adhere to all safety standards and opera ng procedures

• ensure strict adherence to all housekeeping and warehouse standards

Islamabad

Jun 2014 - Jul 2017

• Manage transac ons with customers using cash registers

• Scan goods and ensure pricing is accurate

• Collect payments whether in cash or credit

• Issue receipts, refunds, change or ckets

• Redeem stamps and coupons

• Cross-sell products and introduce new ones

• Resolve customer complaints, guide them and provide relevant informa on

• Greet customers when entering or leaving the store

• Maintain clean and dy checkout areas

• Track transac ons on balance sheets and report any discrepancies

• Bag, box or gi -wrap packages

• Handle merchandise returns and exchanges

Islamabad

Jun 2012 - Nov 2013

Key Responsibili es as PUBLIC RELATION OFFICER

• Gathered informa on on customer opinions and adjusted plans to capitalize on current trends.

• Communicated with media weekly to build rela onships and op mize press coverage.

MIA CORPORATION WAREHOUSE COORDINATOR

AGHA KHAN

UNIVERSITY

HOSPITAL

CASHIER

ISLAMABAD

DIAGNOSTIC

CENTER ISLAMABAD

PAK

PUBLIC RELATION OFFICER

MUHAMMAD BILAL

BHATTI

WAREHOUSE COORDINATOR

Near Al-Ghurair Mall, Deira Dubai,

Dubai, 00000

+971*********

muhammadbilalbha **@*****.***

• Developed campaigns to increase public awareness of company and engage customers

EDUCATION

Rawalpindi - Pakistan

2010

Rawalpindi - Pakistan

2008

SKILLS

DATA ENTRY AND MAINTENANCE ADMINISTRATIVE & OFFICE SUPPORT CUSTOMER ACCOUNT MANAGEMENT ISSUE AND COMPLAINT RESOLUTION CUSTOMER SERVICE AND ASSISTANCE CUSTOMER SERVICE AND ASSISTANCE ORDER AND REFUND PROCESSING COMPUTER PROFICIENCY.

UNTITLED

• Successful comple on of crea ng customer centric culture/ethics Oct 2015 at AKU

• Successful comple on of How to be a smart worker cash handling May 2015 at AKU

• Successful comple on of a tude changes everything jan 2015 at AKU

• Time Management seminar

• Stress Management Workshop

• Risk Management Seminar

• Employee of the month

• Best Performance Award

• Excellence Award

UNIVERSITY OF THE

PUNJAB

Master of Commerce

UNIVERSITY OF THE

PUNJAB

Bachelor of Commerce

TRAINING / WORKSHOP

HONORS & AWARDS

Contact this candidate