Jody-Ann Brown
Katy,Texas
**************@*****.***
PROFILE
Driven and goal oriented sales associate with a more than 10 years experiences providing exceptional customer service in a fast pace and complex shopping environment,while growing customer retention and positive feedback. Proven ability to increase sales while team building and resolving issues and decision making with customer and staff. EXPERIENCES
Senior Sales Associate, Sari-Sari Wholesale; Kingston Jamaica 2013-2019 Open & Close store
Stock Taking and Restocking
Processing Inventory
Cashier
Source/research new products to introduce to customer Organize stockroom so that the store can operate effectively Introduce customer to new products
Cashier, Island Breeze Wholesale; Kingston Jamaica 2010-2013 Cashier
Stock taking and restocking shelves
Customer service
Greeting customer and providing A class services while maintaining a strong customer relationship
Sales Associate, Annie’s Boutique; Kingston Jamaica 2008-2010 Stock taking
Processing inventory
Introduce customer to new and trending products
Help customer find the right clothes for different occasions, size and comfort Greeting customer and providing great customer service EDUCATION
Excelsior High School- High school Certificate
SKILLS
Building customer relationship
Attention to detail
Organization skills
Product Knowledge
Strong oral and written communication skills
Self motivation
Providing A class customer service
Multitasking
Positive attitude
Works well with other on collaborative projects
AWARDS
Best Sales Associate for the year 2018
Leadership Award 2017 & 2018