Jennifer Rios
Office Manager
Phenix City, AL ***70
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Front Office Assistant
Columbus Shoulder Surgery & Sports Medicine - Columbus, GA October 2020 to Present
1. Check in and out patients.
2. Answer multiple phone lines.
3. Verify insurance benefits.
4. Process payments.
5. Medical Records.
6. Schedule legal conferences.
7. Check and respond to emails.
Office Manager
Advance Rehabilitation and Consulting
July 2019 to May 2020
Employee payroll
Overseeing the front office operations
Obtaining insurance authorizations
Purchasing supplies for the office
Responding to emails in a timely manner
Scheduling patient appointments.
Checking in and out patients.
Collecting copays.
Insurance Verification.
Preparing the new patient charts.
Patient Care Technician
Regional Rehabilitation Hospital - Phenix City, AL April 2017 to June 2019
Responsible for one on one patient care.
Taking vitals signs.
Giving patient baths.
Helping patients with nightly tasks.
Patient rounds.
Charting.
Front Desk Receptionist
Chattahoochee Valley Family Physicians - Phenix City, AL September 2014 to April 2017
Reminder calls to patients.
Check in and check out patients.
Insurance Verification.
Updating HIPPA consent forms.
Billing.
Working closely with the doctors and nurses for better communication with the patients. Collecting copays.
End of day reports.
Education
Certification in Health Administration
University of Phoenix-Online Campus
September 2016 to August 2017
High school or equivalent
Skills
• Clerical
• Data Entry
• Filing
• MS Office
• Receptionist
• Word
• Scheduling
• Typing
• Microsoft Office
• Insurance Verification
• Medical Office Experience
• Medical Records
• Medical Scheduling
• Office Administration
• Office Management
Additional Information
Health and Wellness Administration.