Customer Service Security Guard
Resume:
KEVIN
ROGERS
**************@*****.***
Brooklyn, NY 11216
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. PROFESSIONAL SUMMARY
Soundsafe Security Company - Security Guard
Manhattan, NY • 02/2019 - 10/2022
Mass Security Company - Security Guard
Manhattan, NY • 09/2014 - 03/2018
WORK HISTORY
Responded quickly to emergency situations to assess and deflect issues.
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Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
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Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
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Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
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Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
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Checked and verified photo identification prior to granting facility access.
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Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
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Responded quickly to incidents and assessed active situations for security concerns.
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Secured premises and personnel by patrolling property and monitoring surveillance equipment.
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Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
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• Patrolled commercial property and associated parking garage. Completed full building and grounds patrols to spot and investigate concerns.
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• Managed over 50 customer calls per day.'
Responded quickly to emergency situations to assess and deflect issues.
•
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
•
SKILLS
• Superb Surveillance Skills
• Security Operations Experience
• Safety and Security
• Premises Surveillance
• Legible Report Writing
• Firearms Expertise
• Background Investigations
• Surveillance
• Security Camera Monitoring
• Prevention of Criminal Activity
• Customer service
• Patrolling
Acorn Community High School
Brooklyn, NY • 05/2009
High School Diploma
EDUCATION
Security license
CERTIFICATIONS
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
•
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
•
Checked and verified photo identification prior to granting facility access.
•
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
•
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
•
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
•
Completed full building and grounds patrols to spot and investigate concerns.
•
Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
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• Managed over 100 customer calls per day.
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