Sharena Mae Lastimosa
408-***-**** San Jose, CA *************@*****.***
Education
● California State University of East Bay September 2018 - May 2021 Bachelor of Science Business Administration in Human Resource Management Professional Experience
nVent
Human Resource Business Partner August 2021 - February 2023
● Responsible for managing approximately 40-60 temporary employees
● Works closely with management and employees to improve work relationships, maintain an engaged workforce and retain the best talent
● Upkeep policies, manuals, and trainings for over 200 employees to maintain ISO 9000-2015 certification
● Enlisting company positions with quality candidates
● Developing management guidance to employees to promote high performance culture and career growth Sunnyvale Imaging Center
Patient Scheduling Coordinator September 2020 - June 2021
● Communicating effectively and effectively with an average of 30 clients and medical professionals
● Scheduling over 40 patients for MRI, Ultrasound and X-rays ordered by doctors from various hospitals and clinics per day
● Scheduling over 40 patients for various appointments and imaging ordered by doctors in an array of hospitals and clinics daily
● Assisting patients in obtaining proper documentations and authorizations prior to their visit
● Proficient and detailed data entry with patient demographics and insurance information
● Assisting in preparation of patients screening for MRI, X-rays and Ultrasounds
● Handling workers compensation secondary claims, demand letters and reconsideration letters
● Follow up and resubmit patient’s insurance & aging claims UNI Pet Clinic
Veterinary Assistant / Front Desk July 2019 - May 2020
● Providing positive first impressions and hospitality to all guests
● Managing phone calls, schedule and maintaining appointments, calendars and relaying messages to the doctors
● Coordinate over 50 animal cases to technicians and providing proper information
● Boost customer satisfaction by handling 15% of animal cases
● Proficient preparation of documents, prescriptions, receiving and filing paperwork