Manzer Masood

Oracle DB, S/W Integration, ORM Framework, B/OSS O&M

Summary:

− Ability to stockholder engagement and conflict management

− Experience in BSS/OSS solutions, Data Analytics, Database administration & Optimization and O&M

− Experience in design, development and implementation of Databases & Database driven applications

− Experience agile methodologies to implement enterprise application integration & ORM Framework

− Managing expectations when balancing alternatives against i and financial constraints Skills

• B/OSS Solution

Billing, Mediation, CRM, Workflow Management, Order Fulfilment, Service order fulfilment, Service Provisioning

• Data Analytics - Descriptive, Predictive & Prescriptive Techniques

• Integration - PKI Certificates, SOA RESTful, SOAP XML.

• O&M Oracle 9i,10/11/12g, SQLServer, MySQL, PostgreSQL databases

Implementation, Administration, Troubleshooting and Maintenance of Oracle Database Servers [9i,10g,11g] on RAC and single instance environment

Troubleshooting and Maintenance of Oracle Extended RAC on Linux/Windows environment

Oracle Backup and Recovery [ RMAN, DATA PUMP, EXP/IMP ]

U/Linux Administration and shell scripting, implementation of Cron jobs to automate database backup on U/Linux server.

Oracle Data Guard Utility to create, maintain, manage and monitor Disaster Recovery Site.

• PL/SQL

Procedures, Packages, Collections, ETL Scripting to automate application

Monitor performance, reporting and tuning of Oracle Databases Utilize Oracle tools for SQL

• Forms & Reports 6i,10g & 11g

Creating & Modifying forms and complex reports.

Support the full lifecycle development of legacy custom Oracle Applications, primarily using the Oracle Forms and Reports.

• Process Monitoring & Maintenance

U/Linux Process Monitoring, WebLogic Deployment and Maintenance

• Operating Systems: Linux [Fedora, Ubuntu], IBM AIX, Windows Servers

• Software Development/ Programming – Hands-On ORM Framework Java, PHP

• Development Tools – TOAD, PL/SQL Developer, Eclipse, IntelliJ, .Net Detail knowledge:

• Stakeholder Engagement, Conflict Management

• Enterprise Architecture Principles & Requirement Analysis

• Cloud Platform – Docker, Kubernetes, Containerization, Microservices ady9fa@r.postjobfree.com

+971-**-*******

manzer_masood

UAE, Dubai(Present)

Pakistan, Gujranwala

(Home

Town)

M.Sc. ComputerSciences-2004

o Implementation, Administration, Troubleshooting & Maintenance of Oracle Data guard. o Backup & Recovery [ RMAN, DATA PUMP, EXP/IMP, CLONING] o Oracle Data Guard Utility to create, maintain, manage and monitor Disaster Recovery Site Certification & In-House Trainings

Certifications:

+ SCRUM Master Accredited Certifications [SMAC – ID = 929*********** ] Trainings & Certificates:

+ Oracle Data Guard Configuration V_1.0 on Oracle 10g [Disaster Recovery]

+ Integration Management Systems [ISO-9001, ISO-14001, ISO-18001]

+ UNIX, Linux [Deployment, Process Monitoring and Maintenance]

+ Weblogic 8.xxx [Application Deployment and Maintenance] Experience

Consultan Information Management

at SSHIC Design Consultant Location: Dubai, Dubai

Company Industry: Design Architect Construction

Job Role: Consultant Information Management, Operation & Support Services Feb 2017 – Present

Senior Engineer CRM & Billing

at Special Communications Organization SCO Location: Rawalpindi, Pakistan Company Industry: Telecom Operator

Job Role: Development, Operation & Support Services [CvBS + Oracle DB] January 2010 – Dec 2016

CRM Digital Channel, Billing

Oracle 10g/11g Database Integration & Support

Customer and Product lifecycle configuration

Work order fulfillment & workflow design, configuration Customer, Account and Subscription data management GSM, CDMA & PSTN Package Definition and Pricing. Cycle Billing, On-Demand Billing, Rating

Managing the online Mediation, Retail Billing, Wholesale Billing. Ensure Daily Interconnect Reports of National and International Carriers. Customer, Product, Account and Service Order Daily and Ad-Hock Report Management o Implementation, Administration, Troubleshooting & Maintenance of Oracle Data guard. o Backup & Recovery [ RMAN, DATA PUMP, EXP/IMP, CLONING] o Oracle Data Guard Utility to create, maintain, manage and monitor Disaster Recovery Site and Primary Site vice versa.

o As DBA role drilldown IAM performance and health metrics management o Manage Oracle Identity & Access Management(IAM) solution based on Oracle 11g EE to manage individual identities, their authentication, authorization, roles and privileges. o System Availability, Space Usage, Job & CPU information, compliance and Alerts Information

o SaaS based Oracle Aconex to define workflows and Configuration, Governance, Access and User Provisioning Management

O Provides role mining, compliance attestation/recertification, and dashboards and reports for identity analytics.

o Performed complete recovery of production databases. o Upgrading of Oracle Database Servers [migration from lower versions to higher and maintenance]. o Monitor performance, reporting and tuning of Oracle Databases o Actively participating for Data Maintenance and Service Provisioning using Oracle ETL Techniques and MML Interface configuration with ZTE and HUWAI exchanges for services activation de-activation.

o Bill generation Application Design, Development and O&M Using C#.NET o Using Oracle SQL/PL to maintain product and service life cycle and ad-hock reporting o Cron jobs implementation and log analysis on UNIX server. Software Engineer [Team Lead] R & D

at Whale Cloud (Former ZTESoft Telecom) Location: Islamabad, Pakistan Company Industry: Telecom Solution Provider

Job Role: R&D, Integration, O&M [IBnCRM System + Oracle 10g] September 2005 - May 2009

Integrated Billing & CRM Development, O&M Team

[IBnCRM] project was awarded to ZTE Pakistan by PTCL. It enabled PTCL to centralize CRM, Mediation, Billing, Receivable operations.

o Participated in CRM System Requirement Collection and Analysis o Maintenance of Oracle Application Server for Java/J2ee, Reports o Application Deployment and Process monitoring on IBM AIX server. o Application deployment and maintenance on Weblogic-8 server. o PL/SQL scripting and SQL Tuning and optimization. o Web-based Enterprise Level Reporting Solution for PTCL (Hyperion Reporting Solution

(HPSU) - Administration + Reports Development)

o ETL Script writing, Parametric + Ad-hoc Reporting (More than 250 online reports & 750 remote users) Data Collection, Migration and Maintenance o Integration Interfaces [Java, Oracle, SQL Server] Development & implementation for different module with CRM:

CRM

Service Provisioning of Land-Line & Wireless

CRM

Business Intelligence

CRM

Service Provisioning & Resource Collection, Broadband & IPTV

CRM

Messaging & Mail Server (SMPP & SMTP Protocol)

CRM

RS (Relievable System and Collection)

o Technical Support regarding System maintenance and client communication Product and Service maintenance during parallel run of IB&CC, real time PL/SQL scripting, indexing, SQL tuning and execution

o Internal and External Interfaces data communication using ORM framework. o Real time Service Activation [MML] and Order fulfillment through DB and application programming.

Software Developer

[Java, SQL Server, ESRI API]

at Buraq Integrated Solution Location: Rawalpindi, Pakistan Company Industry: Information Technology Software House Job Role: Technology/IT

October 2004 - August 2005

Global Information System (GIS):

This utility has developed for Jeddah City (Saudi Arabia), This application provides all the respected functionalities of a GIS. Tools used: ESRI Map Objects, Eclipse IDE, Java2SDK1.3, SQL Server 2000.

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