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Customer Service Data Entry

Location:
Cincinnati, OH
Salary:
40,000
Posted:
August 27, 2023

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Resume:

KIMBERLY ABDON

Cashier - Main Banker

**** ******* ***., ***. *

Cincinnati, OH. 45211

513-***-****

ady9ew@r.postjobfree.com

SKILLS

● Customer and Personal Service

● Social Perceptiveness

● Administration and Management

● Time Management

● Troubleshooting

● Mathematics

● Computers and Electronics

● Sales and Marketing

● Casino Cage Operations

EXPERIENCE

Hollywood Casino, Lawrenceburg IN - Cage Banker/Player Services Rep. Dec 2019 - April 2021

● Responsible for issuing and balancing imprest bank issued to cage cashiers and F&B co-workers

● Always comply with Federal Title 31 laws

● Maintained all NRT’s. Filling all kiosk with proper dollar and coin denominations, while adhering to all company and gaming commission regulations

● Receive, fill and execute table fills according to company and IN Gaming Commission policies and procedures.

● Perform the transfer of cash, checks and chips between departments in an efficient manner with accuracy

● Worked directly with Elite and Owner level players. Providing them with excellent customer service and tending to their needs

● Issued markers to players with Casino Credit

● Compiled nightly revenue from all F&B facilities and hotel

● Committed to ensuring players were practicing responsible gambling and alcohol consumption while gaming

Abdon Services, Lawrenceburg IN - Owner/CEO Marketing Division April 2011 - 2020

● Create content strategies for digital media.

● Execute or manage banner, video or other non-text link ad campaigns.

● Execute or manage social media campaigns to inform search marketing tactics.

● Identify, evaluate or procure hardware or software for implementing online marketing campaigns.

Moses Tax, Lawrenceburg IN - Office Manager

Jan 2010 - April 2019

● Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.

● Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry or procedures.

● Answer telephones and give information to callers, take messages or transfer calls to appropriate individuals.

● Set up and manage paper or electronic filing systems, recording information, updating paperwork or maintaining documents.

● Operate office equipment such as fax machines, copiers or phone systems and arrange for repairs when equipment malfunctions. Dearborn Savings Bank, Lawrenceburg IN - Assistant Branch Manager Oct 2004 - Jan 2009

● Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.

● Receive checks and cash for deposit, verify amounts and check accuracy of deposit slips.

● Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

● Count, verify, and post armored car deposits.

● Receive and count daily inventories of cash, drafts and travelers' checks.

● Monitor bank vaults to ensure cash balances are correct.

● Carry out special services for customers, such as ordering bank cards and checks.

● Process transactions such as retirement savings plan contributions, automated teller transactions, night deposits and mail deposits.

● Identify transaction mistakes when debits and credits do not balance.

● Explain, promote or sell products or services such as travelers' checks, money orders, and cashier's checks using computerized information about customers to tailor recommendations.

EDUCATION

University of Phoenix, Online

July 2012 - Nov 2012

Lawrenceburg High School, Lawrenceburg IN

Aug 1987 - June 1990

AFFILIATES

● Member Fraternal Order of Eagles Auxiliary #2018

(15+ yrs)

● Past Madam President FOE Aux. #2018 (to present)

● Madam President FOE Aux. #2018 (4 yrs)

● Madam Vice-President FOE Aux. #2018 (4yrs)

● Lawrenceburg PeeWee Football League Secretary

(6yrs)



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