Scrum Master Product Owner

AUGUSTINE OKWU-OWULU

Houston,Texas

ady9e2@r.postjobfree.com 601-***-****

linkedin.com/in/austinokwu

Summary

Certified Scrum Master with more than 15 years of total experience, eight of which are in Agile Methodologies. I have a proven track record of successfully leading Agile development teams and delivering high-quality software products. I am seeking a challenging position where I can utilize my strong leadership, communication, and problem-solving skills to drive organizational productivity and promote efficient project delivery. Experience

Scrum Master

Tripnologies Inc

Feb 2019 - Present (4 years 7 months)

• Coached the Scrum team in the use of Agile Methodologies and Scrum Practices.

• Helped the team complete 96% of User stories over 18 consecutive sprints.

• Coached the scrum team to adopt effective communication strategies, and interpersonal skills.

• Optimized effective backlog grooming to reduce time spent in sprint planning.

• Helped the product owner and development team achieve customer satisfaction.

• Led Agile team to self-manage, resulting in a high-performance team.

• Removed obstacles and coach the Scrum team on removing obstacles

• Helped Scrum and Development teams identify and fill in the gaps in the Agile framework

• Resolved conflicts and problems that arise.

• Helped the Scrum team achieve higher levels of Scrum maturity.

• Supported the product owner and provide training if needed.

• Served as an interlocutor for external communications.

• Trained, Facilitated, coordinated team, improved processes, communicated with stakeholders by leveraging Jira, Kanban, velocity and burn-down charts effectively to drive continuous improvements. Business Analyst

Tripnologies Inc

Mar 2015 - Jan 2019 (3 years 11 months)

• Worked closely with IT teams to translate business requirements into technical specifications and ensured successful implementation of systems and processes.

• Analyzed business processes and identified areas for improvement, recommending and implementing solutions to increase efficiency and reduce costs.

• Utilized data visualization techniques to present complex information in a clear and concise manner, enabling data-driven decision making.

• Collaborated with cross-functional teams to gather requirements, define project scope and create detailed business requirements documents.

• Contributed to successful product launches in collaboration with product owner, developers, scrum master and quality assurance teams.

• Increased client satisfaction by actively engaging with clients, gathering their feedback, and incorporating it into the development process.

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• Improved requirements gathering and documentation, resulting in a 90% more streamlined and effective process.

• Promoted data-driven decision-making process by introducing data analysis and visualization techniques to aid decision making within the organization. Software Developer

SAP

Mar 2011 - Jun 2015 (4 years 4 months)

• Collaborated with cross-functional development teams to analyze User requirements, designed software solutions and implemented feature enhancements.

• Designed, coded, tested, and debugged software applications using SQL, Java, JavaScript.

• Built and maintained performant, scalable, and high-quality code according to SDLC principles and best practices.

• Conducted thorough unit testing and resolved any defects or bugs in collaboration with testing teams.

• Assisted in the troubleshooting and support of production issues, ensuring timely resolution and customer satisfaction.

• Actively participated in code reviews to ensure adherence to coding standards and maintained code quality.

• Contributed to continuous integration and deployment processes, streamlining development workflows.

• Designed and Implemented database schemas, tables, views, stored procedures, and triggers.

• Participated extensively in quality assurance reviews. Snr. Information Technology Compliance Engineer

Triumph Med. Supply Services

Oct 2007 - Feb 2011 (3 years 5 months)

• Developed policies and procedures, with respect to HIPPA security industry rules.

• Collaborated with Product Team to ensure implementation of best security practices.

• Performed information security assessments, compliance gap analysis and risk assessments.

• Coordinated and oversaw third party penetration testing. Conducted regular vulnerability assessments.

• Streamlined the IT audit process, resulting in improved efficiency and reduced audit time by 30%.

• Led the implementation of centralized logging and monitoring systems, enhancing the organization's ability to detect and respond to security incidents promptly.

• Collaborated with legal and privacy teams to develop and maintain data protection policies, including data handling, retention, and incident response plans.

• Participated in external compliance audits, leading to outstanding audit ratings and successfully addressing auditors' inquiries and recommendations.

• Worked closely with risk, compliance and security leadership.

• Managed the annual PCI DSS lifecycle, including assessments, testing, validation of controls and documentation related to compliance.

IT SUPPORT ENGINEER

Apple

Aug 2004 - Oct 2007 (3 years 3 months)

• One of Apple’s First Creative Technicians. Assisted and trained professionals and consumers with Professional applications.

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• Diagnosed and resolved hardware and software issues for Apple products, including Mac Computers, iPhones and iPads.

• Managed and monitored network infrastructure, troubleshooting connectivity issues and implemented necessary security measures.

• Maintained accurate documentation of hardware and software inventory, troubleshooting steps, and resolutions for future reference.

• Installed and configured computer systems, operating systems and software applications, ensuring optimal performance and security.

Education

Enugu State University of Science and Technology

Bachelor's Degree, Computer Engineering

Aug 1991 - Oct 1997

Licenses & Certifications

Certified Scrum Master - Scrum Alliance

Issued Jan 2023 - Expires Apr 2025

001468795

Certified Scrum Product Owner (CSPO) - Scrum Alliance Issued Apr 2023 - Expires Apr 2025

001468795

Agile Coaching - ICAgile

Skills

Lean Thinking • Software Development Life Cycle (SDLC) • Microsoft Azure • JavaScript • SQL • Analytical Skills • Decision-Making • Cross-team Collaboration • User Stories Knowledge • Kanban AUGUSTINE OKWU-OWULU - page 3

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