Shierra May Crave Sanga

contact # : +1-934-***-****

email address: ady992@r.postjobfree.com

PERSONAL INFORMATION

Education:

Computer Science at Systems Technology Institute

SKILLS

●Proficient in computer literacy proven through work experiences

●Technical Support

●Customer Service

●Phone / Email / Chat Support

●Knows Windows Operating Systems

●Microsoft Office

●Microsoft Word

●Microsoft Outlook

●Microsoft Excel

●Microsoft PowerPoint

●Virtual Assistant

●Quality Assurance

●Knows how to install software’s (upgrade) and uninstall

●Data Entry

●Knowledge of basic bookkeeping

●Travel Assistant / Consultant

JOB EXPERIENCE 's

Carillon Nursing Home and Rehabilitation Center

Started August of 2022

Receptionist and Recreation

Client's from Upwork ( Work from Home since 2016):

VIRTUAL ASSISTANT

-I am a self-employed worker. I specialize in offering administrative services to my clients from remote location (HOME). Typical tasks include scheduling appointments, making phone calls, booking unit and assisting guests, emailing and chatting with guests inquiries and information needed, managing email accounts and other assistant tasks (Customer Service and Technical Support).

TOBY's

*OTA* Online Travel Agency (Airbnb)

Listing locations: LA, Mexico

May 2016 -2019

Virtual Assistant / Customer Service / Assistant Manager

PRIVOME

*OTA* Online Travel Agency

(Airbnb, Booking.com, VRBO and Privome site)

Listings: Thailand, London

2018-2019

Virtual Assistant

Envitae

*OTA* Online Travel Agency

(Airbnb, Booking.com, VRBO, Envita site)

Listings: Long Beach, Chicago, Baltimore, Kansas

2019 and 2021

Virtual Assistant/ Reservationist (all booking platforms)

212 Vacation Rental

since 2020

Virtual Assistant /Assistant Manager

Listings: Los Angeles, Texas

(bookings, reservations, data entry, and more task)

Point QA

Quality Assurance

= call listening and evaluation

CALL CENTER/BPO (Business Process Outsourcing)

SYKES ASIA INC.

Kodak Account

= hardware and software support

One San Miguel Bldg. Ortigas Pasig City

Technical Support Representative

(Customer Service / Sales)

Voice and Chat Support

October 2007 – September 2010

SUTHERLAND GLOBAL SERVICES

Intuit - Quickbooks Account

= Pro/Premier/Accountant Software

Technical Support / Business Consultant

(Customer Service / Sales)

Phone Support

12th Floor Philplans Bldg. BGC Taguig City

October 2012 – January 2015

Contact this candidate