Susan Robinson

*** ****** ****

Sacramento, CA **831

281-***-****

ady96u@r.postjobfree.com

EXPERIENCE

Tri Star Freight Systems, Houston, TX – Commercial Import/Export Clerk

July 2022 - January 2023

●Ensuring accurate data entry for AP and billing tasks, invoicing and rates.

●Requesting bookings, customs clearances,

●Processing paperwork for GSA household goods, POV’S and military HHG shipments

●ISF filings, military & GSA air shipments. Returning chassis in timely manner to avoid extra charges

Hoyer Global, Houston, TX- Operator in the Foods Sector

●November 2021 - June 2022

●Arranging global shipments of bulk liquid chemicals, foodstuffs, and gasses in ISO tanks.

●Working with steamship lines, trucking companies and customers.

Tri Star Freight Systems, Houston, TX - Export Clerk

February 2018 - November 2021

●Ensuring accurate data entry into Tri Star computer system.

●Requesting bookings,

●Processing paperwork

●Making sure all crates are shipped overseas awaiting each service member.

UPS Store #0566, Houston, TX - Store Manager

August 2016 - August 2017

●Accountable for opening & closing store

●Processing UPS invoice adjustments.

●Taking inventory

●Receiving and processing letters, packages, mailbox renewals, and UPS claims.

JX Nippon Oil & Energy Corporation, Pasadena, TX - Customer Service Coordinator

August 2011 - April 2016

●Processing export sales orders to ensure timely delivery.

●Providing clerical tasks daily

●Managing drum inventory.

●Inputting accurate data into SAGE

●Providing Back-up support to supply chain specialists.

Dixie Chemical, Pasadena, TX - Customer Service Representative

March 2008 - February 2009

●Processing export and domestic orders.

●Providing excellent service to international and domestic customers

●Corresponding with freight forwarders to meet service goals

●Processing debt and credit reflecting price adjustments.

●Meeting company on-time delivery goals at 96%

TEACHING EXPERIENCE

La Porte Independent School District, La Porte, TX - Substitute Teacher

August 2011 - June 2012

●Implementing existing teaching plans during the teacher's absence

●Managing the classroom effectively, encouraging student participation, minimize distractions and maintain a positive learning environment

Clear Lake Independent School District, League City, TX - Substitute Teacher

August 2010 - June 2011

●Implement existing teaching plans during the teacher's absence

●Adapted to novel situations when left without instruction

●Manage the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment

Galena Park Independent School District, Channelview, TX - Substitute Teacher

August 2009 - June 2011

●Implement existing teaching plans during the teacher's absence

●Helped students in the classroom with assignments.

MILITARY EXPERIENCE

United States Army, Various Locations - Telecommunication Data Operator

February 1983 - August 1986

United States Army Reserves, Various Locations - Telecommunication Data Opera

March 1986 - February 1996

EDUCATION

Los Medanos College, Pittsburg, CA

February 1986 - May 1991

●General studies amounting to 34 credit hours.

San Jacinto Community College, Pasadena, TX - Special Training & Certificates

August 1993 - August 1996

●Earned certificate in Comprehensive Microsoft Office Skills Program

●Health Information Technology Management Program focused on medical billing and coding

SKILLS

Comprehensive Microsoft Office Skills ● Customer Service ● Teamwork ● Interpersonal Communication ● Active Listening ● Facilitates a Positive Environment

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