Pharmacy Technician Data Entry

Jamilla Ahmad Majdoub

**** ****** ******, ******** **, 60201

312-***-****

********@*****.***

Experience

Company: Advocate Aurora Health

Title: Patient Representatvie

**/****- ********* *******

I take 80 - 110 inbound customer

service calls a day

Majority of calls are from patients to

set up appointments with their doctors

Patients also call for referrals to other

doctors

Patients call to transfer medical

records from different doctor's offices

Look up doctor's schedules online to

schedule appointments

I do a lot of data entry and using more

than one system to navigate between.

Sending messages via email and their

internal messaging system based on

the information that the patient

provided

Company: Omnicare Pharmacy

Title: Pharmacy Technician/ Billing

Adjudication

07/2016 – 04/2019

Prepare and submit claims for

accounts

Work with nursing facilities, physician

offices and insurance companies

Review and research rejected claims

Call insurance about rejected claims

and possibly receive overrides

Manage assigned queues keeping up

to date and current on all claims

Company: Walgreens

Title: Pharmacy Technician

08/2015 – 03/2016

Received written prescriptions

Refill request and verified patient’s

information

Maintained proper storage and

security conditions for drugs

Filled bottles with prescribed

medications

Answered telephone, responding to

questions or request

Referred patients to pharmacist for

medication information

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