Customer Service Data Entry

Sarah Pierrette

***** ** ** ***** *****, Florida 33056

305-***-**** • ***************@*****.***

Objective

I am looking for the opportunity to help the company advance efficiently and productively. I like to challenge myself not just to benefit me but the company as well. With a greater challenge comes more responsibility and I am ready to take on that role.

Education

Miami Dade College Miami, FL 2005- 2009

Received Associate of Arts

Miami Central Senior High School Miami, FL 2004-2000

Received high school diploma

Graduated in top ten percentile

Skills

Excellent communication skills, good prospecting, telemarketing, selling, and typing skills

Office support: filing, answering telephones, deal with clients, faxing, and copying

Computer literate: Microsoft Word, Excel, PowerPoint, Microsoft Works, Internet proficient

Multilingual: Fluent in Creole and English.

Education Onboarding /StaRN Operations Specialist, HealthTrust Workforce 2022-Present

Resolves problems by clarifying issues from nurses

Escalates unresolved problems to immediate supervisor for resolution

Accurately record all follow up activities inventory log

Process all documents for incoming nursing instructors via phone and email

Maintain uniform inventory and ordering equipment for new hires

Program Assistant, HealthTrust Workforce Sunrise, FL 2021-Present

Creating schedules for nursing residents

Emailing instructors to teach residents in various markets

Ordering equipment for nursing cohorts

E-File Supervisor, The Ticket Clinic Miami, FL 2014- 2020

Prepare legal documents and send to court electronically

Train employees on e-filing and monitoring their daily tasks

Assist customers with traffic and criminal citations

Assistant Head Teller, Sabadell United Bank Coral Gables, FL 2008- 2014

Process basic teller transactions

Assist in the mailing of documents to customers

Assist head teller with daily tasks such as processing tax and loan payments

Transfer funds, close accounts, and preparing and sending wire transfers

Process change of address for customer

Assist tellers with out of balances

Bank Teller, Bank Atlantic Hallandale, FL 2006-2007

Assist customers with transactions on their accounts

Maintained inventory

FACE Program Assistant, Miami Dade College Miami, FL 2005- 2007

Receive guests, document program activities, make departmental referrals

Assist with the development and implementation of policies and procedures for the FACE Program and FTIC Resource Center

Program Budget and Maintenance

Assist with producing, developing, advertising, and marketing FACE Program and FTIC Resource Center including handouts, newsletters, news releases, pamphlets, brochures and webpage.

Oversee marketing and advertising of FACE events and activities

Create Word, Excel, and PowerPoint Presentations

Assist students in the advisement department, data entry, mailing

References

Available upon request

Contact this candidate