Gonzalo Valdez Torres
**** *. **** **. *******, IL 60629 ***********@*****.*** 773-***-****
Experienced Sales Director with a demonstrated history of working in the packaging and containers industry. Skilled in Negotiation, Food & Beverage, Key Account Development, International Business, and Business Development. Robert Morris University Illinois
Bachelor of Science in Business Administration, May 1992 Viskase Companies, Inc. – Chicago, IL 2015 to Present Director of Sales
Responsible for the supervision of 10 employees that range from account managers, technical service representatives, and customer service representatives
Increased the average sales of the company from $7 million to $36 million over the course of 5 years Oversees the coordination of local trade shows, Expocarnes, in Mexico Accurately prepare reports for management such as forecasts, annual budgets and monthly reports Viskase Del Norte – Monterrey, Mexico 2013 to 2015 General Manager
Relocated to Mexico to manage the daily operations of the plant and its 500 employees Accomplished improvements in the plant’s production, turnover rate and work culture Recruited applicants for management positions for key areas in the plant Successfully negotiated contracts with unions
Viskase Companies Inc. – Chicago, IL 2011 to 2013
Sales Director
Supervised and developed sales team while generating new accounts and maintaining existing accounts. Achieved new business accounts in the Caribbean, Central America, and Mexico that was previously unattainable to the company
Replaced non-producing distributors with new distributors that sold direct at large accounts Visited customers and distributors on a monthly basis Viskase Companies, Inc. – Chicago, IL 1997 to 2011 Regional Area Manager
Created business opportunities in existing markets as well as new markets Generated revenue in new markets from $3 million to $11 million over the course of two years Responsible for maintaining and growing revenue with existing customers and distributors Traveled internationally to create and maintain relationships with customers and distributors Viskase Companies, Inc. – Chicago, IL 1994 to 1997 Customer Service Representative
Maintained customer accounts and records of customer interactions with details of inquiries and complaints. Resolved customer and distributor requests regarding orders, shipments, and invoicing Prepared invoices, distributor and customer orders PROFESSIONAL EXPERIENCE
EDUCATION
SUMMARY
Lakewood Engineering- Chicago, IL 1988 to 1994
Customer Service Representative Manager
Supervised a team of 15 members
Prepared invoices, distributor orders, and customer orders Handled customer and distributor inquiries
Responsible for the coordination of shipments
Strong skillset with MSOffice, Excel, Access, PowerPoint, Word Languages: Bilingual: Proficient in oral and written and conversational Spanish and English SKILLS