Derek Sims

**** * ***** **

Indianapolis, IN ****3

ady8o0@r.postjobfree.com

317-***-****

Objective

Seeking a position as a warehouse associate to apply problem-solving, organizational and communication skills, as well as physical strength to ensure efficiency and accuracy throughout the inventory management process.

Professional Experience

Breg Inc

October 2021 – April 2023

Warehouse Associate

Responsible for accurate picking of customer orders, packing them and processing them for shipping. The position had specific requirements for picking rates as well as rate requirements for shipping. Milwaukee Tool Corp – Temporary Associate

March 2021 – October 2021

Warehouse Associate

Parts runner provides the repair technicians with the parts or complete tools needed to process customer service orders for warranty repair or replacement. IH Services - Marsden Services

November 2019 – February 2021

Materials Handler/Janitorial

Worked in Amazon facilities providing material mover/janitorial services. Provided services during the covid lock down as an essential worker.

Chewy Fulfillment Center March2018-Oct 2018

Outbound Order Processor

Worked as on order picker/packer. Packed singles from bulk. Operated all necessary motorized picking equipment (ie Waves, Movex, manual and powered pallet jacks after passing certification testing. Lids – Zionsville, IN

October 2013-Dec 2017

Tier 1, Tier 2 Help Desk

Escalation point for Help Desk Technicians and Help Desk Management as well as providing Training Sessions to current techs and new hires.

Scripting and process automation and documentation to make KB articles for future resolution by the Hel Desk team technicians.

SQL Database administration, verifying issues lay with Data Base or with PC and approving replacement hardware as needed.

Supported store systems for approximately 1500 stores nationwide as well as Puerto Rico and Canada. IT Support for all clients with or without a Support agreement within the SLA provided. Used Active Directory, Exchange Server, and Forefront Identity Manager for all account maintenance issues as well as creating new accounts for new hires and disabling accounts for all departing employees. Used remote assistance software to access user's pcs to provide remote support. Bell Techlogix – Fishers, IN January 2010 – August 2013 Epson Printer Refurbishment Technician 2010 to 2012 Matrix Help Desk Analyst 2012 to 2013

Read and interpret blueprints/schematics to complete printer refurbishment as a repair associate at Epson Printers Depot refurbishing printers, scanners, and projectors. Intellex Inc – Carmel, IN

March 2005 – October 2009

Lead Installer/Project Manager

As a Project Manager I ensured that all aspects of the assigned account customers’ projects were completed within the time allotted and within budget on materials and labor while maintaining detailed records of installation to ensure desired objectives and customer satisfaction were met. Receiving incoming service requests from sales reps and customers. Managing technicians all over the US, Puerto Rico and Canada. Read and interpret blueprints/schematics.

Create, manage, and maintain installation documentation for project, distributing to all involved technicians to facilitate the installation(s) completion, as well as procuring all materials required for installations.

Subcontract any installs that require it and negotiate with subcontractors to control expenses for installations, maintaining account profitability and controlling installation quality. Serve as technical support for all projects during installations. Ensure that all technicians maintain any documentation for projects as required and that said documentation is delivered to customer in a timely manner. Perform duties of Field Manager as required.

Perform duties of Technician as required.

Prepare reports and analysis of data related to all projects as required. As a Lead Technician with Intelex I was responsible for the turnkey installation of low voltage structured cabling for voice and data systems, the installation and maintenance of Key and PBX voice systems. Installation and configuration of customers’ POS and PC/printers, and the data head end ( I.E. routers, switches, CSU/DSU, T1, ISDN, and 56 K circuits).

Installation of store audio system to include the installation of amplifiers, speakers, and volume controls, and tying in all sound equipment to the PBX for external paging. Complete all required documentation and ensure that all the project deliverables are turned into the Project Manager by required deadlines.

Commworld Inc 2000 to 2003

Greenwood, IN

Lead Installer

Low voltage cabling systems installations for networking, voice cabling, fiber optics cabling. Read and interpret blueprints/schematics. Installing MDF/IDF locations throughout facilities as required. Terminations of copper and fiber network cabling as well as testing and generating reports for all cable certifications.

LaSalle/Kite Facilities Management @ Ely Lillys, Indianapolis 1998 to 2000 Staff Maintenance Electrician

Responsible for all facility lighting, installing rigid conduit and or EMT runs for workstation wiring. Read and interpret blueprints/schematics. Running high voltage and low voltage cabling for moves adds and changes in workstations/cubicle layouts. Replace high voltage motors, troubleshoot/repair 480-volt motor controller circuits. Remove/replace pumps and motors as required. Document all said work in ticketing systems.

Valcom Inc 1993 to 1998

Mooresville, IN

Turnkey cell site installations all along the East Coast. Install foundations for buildings, towers and guy wire anchor points. Set 65000 ton pre fab buildings for cellular equipment, generator, backup batteries. Built monopoles, guyed and self-supporting towers. Installed waveguide and antenna systems. Install, troubleshoot, and repair cellular RF transceivers, MUX/DeMUX, channel banks as required. Read and interpret blueprints/schematics.

US Army 1989 to 1993

Ft Bliss TX

HAWK Surface to air missile fire control systems Mechanic. Troubleshoot and repair continuous wave tracking radars, IFF radars, fire control equipment/computers as well as battery communications. Education

El Paso Community College

El Paso, TX

Major: Analog Electronics and Digital Technologies Carmel High School

Carmel, IN

Skills

Great communication skills at all levels of a company. Passion to take job to a higher level.

Excellent with time management during projects.

Work great in groups or solo in any project.

Easily manage stress, keeping focused on tasks.

Very flexible and easy to adapt to obstacles.

Contact this candidate