•

KEY HIGHLIGHTS

• Consulting: Helping others through service and leadership to meet goals and objectives.

• Analytical: Can easily analyze and reach conclusions based on information presented

• Conscientious: Pays close attention to detail and every aspect of my work that affects accuracy of record.

• Skills: Creative, team player, self-motivated, enthusiastic and dependable. EXPERIENCE:

SalesForce Developer Training Feb 2023 - June 2023 Developer

Fully qualified Salesforce Architect. I Received paid training as a Salesforce Administrator and Salesforce Developer. After six months with Revature a leading innovator in Software Engineering and a thoroughly rewarding experience, I might add. I completed my training in Salesforce however Revature was unable to source me a job because of layoffs at Microsoft and Salesforce my two areas of expertise.

Home Depot Sep 2022 - Jan 2023

Cashier

• Work as a cashier on Windows 10 Universal build (Help Desk)

• Assisting customers returning exact change from money purchases

• Processing card and credit purchases

• Provided exceptional customer service

• Seaching inventory, Data Entry and order processing and credit applications.

• Accurately processed customer transactions and maintained cash drawer Fed Ex Dec 2021 – Aug 2022

Space administrator

Benjamin D Jolly

130 Cardinal Creek Ln Athens GA 30606

email: ady8nw@r.postjobfree.com

phone: 706-***-****

SUMMARY:

• Result- proven, highly skilled Customer Service professional with 7+ years of experience in providing exception customer support.

• Proficient in areas of order processing, inventory control, and cashier management.

• Organized and detail oriented; extensive computer skills with proficiencies in MS Office Suite (Word, Excel, Power Point, MS Access)

• Able to manage multiple tasks, projects, and assignments simultaneously.

• Excellent communication skills; able to work well independently or as part of a team.

• Computer programming - Pascal, Basic, C++, Microsoft Visual C# with .Net 4.0, SQL, HTML 5.0 Web Design with JavaScript

• Completed a Financial and Account undergraduate Paper in 2010 using SPSS for the analysis of financial data.

• Computer Repair and Refurbishment installing/uninstalling hardware software.

• Effective leader with the skills to build a highly motivated and productive team.

• Detail oriented, self-motivated, and able to work flexible hours AREAS OF EXPERTISE

Cashier

Tax preparation

Warehouse Administration

Typing Speed 45 wpm

Order processing

Inventory management

Packaging

Filing Technician

Customer service

Data Entry

MS office, Word, Excel.

Salesforce Developer

• General space administrative tasks for Fed Ex.

• Managing the most efficient storage of packages using a three dimensional modeling system program.

• Arrange packages efficiently in such a way to make the most efficient use of trailer space.

• Sustained zero safety hazards by proactively maintaining clean and organized environment.

• Achieved exceptional levels of customer satisfaction through timely, accurate arranging packages.

• Commended for team-oriented attitude, contributing to improved efficiency and nearly 100% accuracy in order tracking and processing

Bell’s Food Store, Athens Georgia May 2021 – Jul 2021 Cashier

• Accurately processed customer transactions and maintained cash drawer

• Handling cash, check, and credit card transactions Bethel Homes Jun 2020 – Mar 2021

Custodian

• Worked as a custodian at Bethel Homes a local apartment complex here in Athens Georgia.

• Upkeep of the interior and exterior of apartment, maintain the functionality of the building.

• Also assisted with maintenance where needed.

ASIG Apr 2017 – Jun 2017

Fueler

• Responsible for assuring that all company planes are routinely equipped with Fuel.

• Making sure the numbers are accurate.

Fruities May 2016 – Feb 2017

Warehouse attendant

• Worked at Fruities packaging boxes of potato chips and other merchandise for Pepsi Co.

• Worked as a janitor and general warehouse team jobs in Jonesboro Georgia.

• Wrapping packages on pallets and transporting pallets to truck lanes for driver pick up to be shipped out to receiver; using a pallet jack and scanner to assist

Intuit Turbo Tax Mar 2016 – Apr 2016

Virtual Assistant

• Worked remotely as a virtual Tax Assistant professional product support for the Turbo Tax Customer Service support portal

• Accurate data entry in real time, actively improving customer relations.. Liberty Tax Nov 2015 - Jan 2016

Tax preparer

• Worked as a tax preparer for Liberty Tax in Atlanta Georgia at the Howell Mill road office.

• Data entry and accurate information transfer for personal tax fililng. Mar’s Confectionary Jul 2015 –Aug 2015

Warehouse Attendant

• Worked at Mars confectionary factory processing Mars candyy for a large warehouse in Kennesaw Georgia. Chico’s Jun 2015 – Jul 2015

Warehouse Attendant

• Worked at Chico's warehouse packaging building in Winder Georgia for the distribution network.

• Prepare and process a wide variety of shipments; pull and package merchandise.

• Load and unload trucks, perform cycle counts, and utilize computers to track shipments and inventory. Six Flags over Georgia Mar 2014 – Nov 2014

Park Attendant

• Worked as a Park Attendant aSix Flags over Georgia I worked with my co-workers assisting guest and cleaning up the park.

• It was a rewarding job meeting the different guest and watching them enjoy the different attractions and rides. Marriot Marquis Aug 2011 – Feb 2013

Dishwasher

• Stewarding & dish washing 2 years spent washing dishes with a team of other guys who I helped at the Marriot Marquis in downtown Atlanta.

Krystals Apr 2011 - June 2011

Grill worker

• This position involved me doing part time cooking duties such as working on the grill and washing dishes at Kystalsin Fayette County.

Education

• Completed a three month boot camp for Salesforce in which I was trained for the roles of Developer and Administrator.

• Studied for my business diploma at ICT in Morrow Georgia In which, I have completed Accounting which I got an A and CRM which I achieved an A+ grade on my certification in the subjects of Microsoft Word 2013 and Quick Books 2016.

• Bachelor of Science, Computer Science Otago University 1998

• Studied undergraduate commerce papers Finance, Accounting and Information Technology 2007-2010

• Postgraduate paper in Software Engineering completed in 2001

• Health and Safety Certification completed in1999

• B Bursary (High School Diploma) from Dunedin which is equivalent to a GED completed in the United States.

Contact this candidate