EDUCATION
Phoenix University
Completed coursework in Information Technology 3.2 gpa
LakeView High School
Diploma- 35 of 342
Completed business and secretarial training coursework
VICKI MITCHELL
Operations Manager/Office Manager
PROFILE
I am an organizer and involved in community engagement as an operations coordinator serving in two non-for-profit agencies that provides services to the underserved families across the Chicagoland area. I believe in the power of a strong village. My expertise lies in my ability to build and sustain transformative relationships. I believe that my qualifications for the available position go far beyond the list of requirements. The experience I bring to the table is invaluable, fervor I possess unmatched, and I know that I will be a vital asset to the company.
CONTACT
PHONE:
EMAIL:
*************@*****.***
WORK EXPERIENCE
Heartland Alliance Operations Coordinator 2018–Present
Reduced Deficient – 3,500 in CTA expired passes to reduce budget costs by working with CTA to exchange cards.
Provided administrative services for 5 programs
Accounts Receivable Processor
Inventory Control- reduced costs and improved client services
Developed SOP’s and business flow for teams across programs
Facilitated and coordinated One Summer application sessions and provided payroll support
Heartland Human Care Services Program Asst.2016–2018
Data Entry – Exceeded goals quarterly
Administrative support for Program Managers and 15 staff
Coordinated logistics for workshops and events
Inventory control-reduced costs and improved client services
Maintained SYEP enrollments and payroll support
Chicago Public Schools Administrative Asst. 2010-2015
Provided administrative support to staff and principals
Advanced school on grading system by completing data entry of medical records for over 850 students
Updated records for 1200 students
Assisted with school receiving top honors for attendance
SKILLS
Salesforce
RPG Portal
Impact
Accounts Receivable
PowerSchool
Citrix
Concur
Peoplesoft
Quick books
Epic