Andre Jones

OBJECTIVE

To secure a position in the information security field where my qualifying skill sets, prior

knowledge and years of experience will be challenged and applied in specified data network and cable installation environment. Excellent organizational skills, ability to work in group or individually, great attention to detail and time management are a few of the essential skills I posses as I look to expand my knowledge while being an asset to a corporation.

EDUCATION AND CERTIFICATION

●FOA Certified June 2011

●APSI, 2010 Charlotte, North Carolina

●Broadband Fiber Optic Technician

●Networking Essentials

●Windows NTX Support

●Forklift August 1999

●APSI-ETA, CFOT, CPCT, CSS

●High School Diploma

PROFESSIONAL SKILLS

Level 3 Data Network and Cable Installation, Networking (cabling Cat 3, Cat 5(e) and Cat 6), TCP/IP, WAN/LAN, Database Concepts, Reimaging and PC backup, Hardware and Software migrations, End user support, Citrix Server, Hardware install and maintenance, FrontPage 2009, MS Office Basic and Advanced

PROFESSIONAL EXPERIENCE

Data Center Specialist - Matlen Silver October 2021 - May 2022

●Provided installation, maintenance, of the facility distributed systems and network equipment

●Swap and repair hardware including power supplies, blades, hard drives, and DIMM’s

●Utilize software and hardware tools for identification and diagnosis of problems and factors affecting the IT enterprise infrastructure performance and availability

●Microsoft troubleshooting windows 10

Independent Contractor (NCS, DCI, Ballantyne hotel, Lending Tree) Jan 2020 – Aug 2021

●Commercial cable installation, Cat 5,5e and 6 as well as fiber indoor/outdoor cable.

●Effectively terminated jacks, patch panels, 66 and 110 blocks

●Pulled and labeled structured cables

●Tested network cables

●Skillfully and successfully worked in extreme indoor/outdoor conditions

Data Center Technician, II - DXC Technology March 2019 – Jan 2020

●Responsible for overseeing, troubleshooting and maintaining equipment in Data Center

●Handle change requests such as cable runs, labeling, and power supply between Data Halls and T Carrier room

●Used MS Excel to track problem resolutions.

●Perform rack and stacks, install brocades, reseated cables or consoled into switches to satisfy incident request

●Escort personnel to perform tasks for in switches and servers

●Monitor emails and duty phone for shipments from UPS, freight and FedEx

●Email GNOC teams and managers to quickly resolve all priority 3 tickets pertaining to outages and/or circuit restrictions (ServiceNow).

Data Communication Specialist - Alpha Cabling October 2017-March 2018

●Terminated Cat 5,5e and 6 as well as fiber indoor/outdoor cable

●Effectively terminated jacks, patch panels, 66 and 110 blocks

●Pulled and labeled structured cables

●Tested network cables

●Skillfully and successfully worked in extreme indoor/outdoor conditions

Fiber Optics Installation Technician – Staffing Agency Sept. 2010-Sept.2016

Wachter

●Terminated fiber optic cables including patch, indoor and outdoor cables

●Connected cables to networking outlets and between network outlets

●Maintained inventory of cables and stock equipment

●Successfully pulled and labeled cat 5, 5e, and 6

●Tested and certified fiber optic cables using specialized equipment

Fiber Optics Installation Technician – Staffing Agency August 2011- Feb 2014

IConnect, Wachter, NCS

●Pulled and terminated cables

●Accurately built closet racks

●Carefully tested cables and fibers

●Properly assembled copper cables

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