Customer Service Mail Distribution

* * * **** **** ROAD • WALLINGFORD, CT * ****

PHONE ( 2 0 3 ) - 537-5876 • E - MAIL ********@***.*** L A R A E M. S P I N A

OBJECTIVE

A highly motivated individual with strong administrative, communication, and planning abilities. Committed to meeting and exceeding the company goals and objectives while improving the work performance and job satisfaction of employees.

EXPERIENCE

2004-Present State of Connecticut D.O.T. New Haven, CT Secretary 2 in which I am responsible for typing letters and memos, answering multiple phone calls, filing, mail distribution, and copying. Also, Correspondence, Interpersonal, Transmitting facsimiles, Traffic Reports, Lane Closures, Scheduling Meetings, and Reviewing & Approving Time Sheets,. Experience with Microsoft Word, Microsoft Outlook, Excel, and PowerPoint.

2001-2004 State of Connecticut D.O.T. Rocky Hill, CT Secretary in which I am responsible for typing letters and memos, answering phone calls, record keeping, Density testing call-ins, supplies, filing, mail distribution, and copying. Experience with Microsoft Word, Microsoft Outlook, Excel, and PowerPoint.

EDUCATION

1991-1994 Lyman Hall High School Wallingford, CT

Studies Psychology and Public Relations

• In 1993 I had the honor of being awarded the “Who’s Who” Among American students, for outstanding work and customer service attributes.

INTERESTS

I enjoy working with people and look forward to the challenge of learning something new in order to accomplish the company’s goals as well as my own.

REFERENCES

Available upon request.