Customer Service High School

Ximena Payer

*** **** ****** **** • Basking Ridge, NJ 07920 • 862-***-****• ******.*****@*****.***

Professional Summary

Personable Market Manager with over 5 years of Customer Service/Sales Experience. I am actively searching for opportunities that will broaden my horizon and facilitate career growth. I attain great leadership skills as well as being dedicated to my employer. My passion is to contribute, support and aspire to make a difference in the workplace.

Professional Experience

NY/NJ Metropolitan Area

Market Management Premium Retail (March 2022 – current)

Responsible for driving growth of revenue and market share within a territory more than 60 national retailers such as Best Buy/B&H/Staples/Micro Center/ Walmart/Target. Ability to fix any displays and complete merchandising planograms for retail stores.Involved in accomplishing presentations to over 200 people on upcoming new products in technology. Digital marketing across the nation and content creating to reach platforms in Amazon Live/You tube Live. Expanded services such as traveling and training in different locations and events such as Twitchcon/CES etc.

East Brunswick, NJ

Lead Samsung Experience Consultant 2020 Companies (July 2020-March 2022)

Responsible for training staff on new Samsung products. Maintain record keeping of all sales, goals and promotions. Conducting skills workshops that positioned customers within depth product training opportunities. Anticipating and complementing customer goals and their needs with the best Samsung fit.

Education

William Paterson Wayne, NJ

B.A Business (Anticipated Graduation May 2024)

Minor in Marketing

Pompton Lakes High School Pompton Lakes, NJ

High School Diploma

Skills

Microsoft Office (Word, excel, PowerPoint, Outlook)

Languages: English – Fluent/ Spanish – Fluent

Leadership

Management

Strong Communication

Market Intelligence

Merchandising

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