Customer Service Team Members

RAYMOND JEAN

Contact Info: 917-***-**** Email: ****.********@*****.***

Education:

Metropolitan College of New York, New York, NY: B.B.A. in Healthcare Systems Management, December 2023

Certificates:

Alison University: Business Intelligence and Knowledge Management System -Achieving Personal Success -Operation Management (Aggregate Planning)

Centre de Formation de Management et de Productivité -Logistics Management-Certification

Related Experience:

AECOM (Haitian Health and Infrastructure Program)- March 2015 to September 2018- Administration & Finance Coordinator

United Methodist Committee on Relief (NGO)- November 2012 to November 2014-Logistics Manager

Habitat for Humanity International- December 2010 to March 2012-Logistics Coordinator

Procurement of healthcare and infrastructure goods and services

Government property management

Administration/Payroll/Benefit to the Staff

Custom clearance support to the program

Fleet Management

Supervise administrative staff – 20 direct reports and 40 additional reports

AECOM Achievements:

Slashed purchasing and Administration cost 25% by negotiating pricing and fees.

Implementing of an accurate inventory system

Building the moral and trust of the team members

Familiar with USAID and AECOM corporate regulations and have experience working on USAID-funded projects.

United Methodist Committee on Relief Achievements:

Slashed purchasing and Administration cost 20% by negotiating pricing and fees.

Building a trustable team for the Fleet Department

Implementing of an accurate inventory system

Building the moral and trust of the team members

Habitat for Humanity International Achievements:

Slashed purchasing and Administration cost 30% by negotiating pricing and fees.

Building a trustable team for the Fleet and the Warehouse departments

Implementing of an accurate inventory system

Building the moral and trust of the team members

Additional Experience

Raymour & Flanigan-December 2021 to Present - Home Furnishing & Sleep Sales and Customer Service, Long Island City, NY

SUNRUN-September 2019 October 2021- Clean Energy Advisor, Long Island, NY

Languages:

French, English, Spanish, Creole

Skills:

Administration, Inventory, Logistics, Procurement, Operations, Transportation, Warehousing, Import/Export.

Computer Skills:

Microsoft Word, Excel, PowerPoint and Outlook

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