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Customer Service Administrative Assistant

Location:
Vineland, NJ
Salary:
$15-20/hour
Posted:
August 26, 2023

Contact this candidate

Resume:

JoAnn F. Moore

Remote Work from home or any open position available onsite.

Vineland, NJ 08360

ady8ik@r.postjobfree.com

+1-856-***-****

Looking for remote work from home or on site, and any open position. Available to start immediately . Can be trained and willing to work with or without supervision. Anything beyond your needs can be settled,or be done on-site or remotely.

Authorized to work in the US for any employer

Work Experience

General Helper

Marzetti Manufacturing Company - Vineland, NJ

March 2017 to April 2023

• General helper in a manufacturing company. Feeding, working in machinery for standard automated machine breeders for baking industry. Separately checking scrap and none scrap bread that can be redone and reduced for waste management. Helping others in working department,being a professional employee to oversee the safety of the company.

Education

Associate's degree in Computer and Network Technician Florida Career College - Jacksonville, FL

June 2014 to September 2015

Skills

• Manufacturing (6 years)

• Lean Manufacturing (6 years)

• Assembly (3 years)

• SAP (1 year)

• 5S (6 years)

• Lean (6 years)

• ISO 9001 (6 years)

• Computer Networking (1 year)

• Production Management (6 years)

• Project Management (1 year)

• Process Improvement (6 years)

• Root Cause Analysis (6 years)

• Microsoft Windows

• Quality Management

• Oracle

• Team Management

• Procurement

• Lean Six Sigma

• User Interface (UI)

• Technical Support

• Quality Assurance

• Visual Basic

• Linux

• Operating Systems

• Microsoft SQL Server

• Active Directory

Languages

• English or Tagalog with Native Ilocano language - Expert Links

https://youtube.com/@joannmoore473

Certifications and Licenses

Computer Network Technician

June 2014 to September 2015

• Computer Network Technician in an Information Technology System diploma graduate with 2.33 GPA standard in Florida Career College Jacksonville Florida. Trained as a Tier 2 Technical Representative in Apple Products in Convergys Inbound and Outbound Call Center in Baymeadows Way Jacksonville Florida. Certified A+ in Microsoft office,word,Excel and PowerPoint with the used of quickbooks and Oracle. A+ in Networking and Peer to peer Networking. A+ in Hardware devices and output and input devices. Any other Computer Network Technician done with A+ certified. Assessments

Basic computer skills — Proficient

April 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Office manager — Completed

August 2023

Scheduling and budgeting

Full results: Completed

Spreadsheets with Microsoft Excel — Completed

April 2023

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed

Working with MS Word documents — Completed

April 2023

Knowledge of various Microsoft Word features, functions, and techniques Full results: Completed

Customer service — Completed

May 2023

Identifying and resolving common customer issues

Full results: Completed

Data entry: Attention to detail — Completed

March 2023

Maintaining data integrity by detecting errors

Full results: Completed

Bookkeeping — Completed

March 2023

Calculating and determining the accuracy of financial data Full results: Completed

Work style: Professionalism — Proficient

August 2023

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Attention to detail — Completed

August 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Typing — Completed

April 2023

Transcribing text

Full results: Completed

Customer focus & orientation — Completed

March 2023

Responding to customer situations with sensitivity Full results: Completed

Recruiting — Completed

April 2023

Managing the candidate sourcing and selection process Full results: Completed

Administrative assistant/receptionist — Completed

May 2023

Using basic scheduling and organizational skills in an office setting Full results: Completed

Scheduling — Completed

March 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

1. Glasfloss Industrial Company Production Shift Supervisor 6 years from 2004 - 2010 in Tradeport Drive Jacksonville Florida

2. Service Staffing Solution housekeeping Leader for 6 months from January 2014 - June 2014 in Orangepark Mall Jacksonville Florida



Contact this candidate