Rabia Ijaz

Business Analyst

Lahore, Pakistan • ady8ij@r.postjobfree.com • +92-321-*******

https://www.linkedin.com/in/rabia-ijaz-42b3448a/

PROFESSIONAL EXPERIENCE

TECHLIANCE Remote - Pakistan

Business Analyst 2022-Present

● Acted as a liaison between product, IT and sales teams to understand customer domains for new features

● Owned the product roadmap and met 100% feature deadlines by identifying and mitigating any engineering roadblocks

● Developed user story collateral for the product with ROI increase of 10%

● Cross collaboration between different stakeholders while managing the feature development lifecycle for projects. EDUCATIVE Hybrid - Pakistan

Product Owner 2021-2022

● Managed Payments & Licensing modules with ideation, design and implementation of new payments models resulting in 15% revenue increase.

● Product roadmap and backlog management with feature prioritization using MosCoW & RICE methods.

● Competitor analysis, requirements elaboration with Development team to develop holistic functional solutions.

● Created functional solutions with refinement and stakeholder buy-in.

● Collaboration with Sales & Marketing teams for successful feature launch. VENTUREDIVE Hybrid, Pakistan

Business Analysis Manager 2019-2021

● Led Ecommerce, FinTech, HealthTech and Oil & Gas solutions with Design & Discovery workshops, feature definition, development and solution delivery with 100% accuracy.

● Created user stories, and acceptance criteria with stakeholder buy-in and refinement of stories with Scrum teams

● Owned planning and scheduling of two-week sprints resulting in 95% product goals

● Managed and re-prioritized product backlog with 10% more cost-effective development. ORACLE CORPORATION Pakistan

PMIO – Business Analyst 2015-2019

● Managed product requirements, features, and solution for 50 plus ASEAN sites with 25% increased efficiency. TECHLIANCE REMOTE, Pakistan

Business Analyst 2013-2015

● Managed different project business requirements under Scrum methodology. HUAWEI LAHORE, Pakistan

Technical Writer – Business Analyst 2007-2013

● 45 plus projects sites support with 30% reduction in first line support/ helpdesk interaction through comprehensive business analysis, product documentation (including video tutorials), trainings, and requirements gathering. I2C, INC Pakistan

Technical Writer 2006-2007

● Documented, published and trained users on company's core product-line. EDUCATION

UNIVERSITY OF THE PUNJAB Pakistan

Masters of English Literature 2004-2006

UNIVERSITY OF THE PUNJAB Pakistan

Bachelor of Computer Science 2000-2003

ADDITIONAL INFORMATION

● Program Management: SDLC (Software Development Life Cycle), Jira, MS Office, MS Project, Project Management

● Analytics: Game Analytics, MixPanel, SQL

● UI/UX: Figma, Balsamiq, Invision, SnagIT, Corel Draw, Adobe Photoshop

● Certifications: PMP (2017), ITIL Foundation V3 (2015), AWS Cloud Practitioner (In Progress)

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