Udena Prasenajith

Silpatilaka

Cluster Head Faculty of Front

Office Operations

Profile

Experienced Lecturer and

Trainer with 15 years of work

experience within the

industry. An open minded and

resourceful person who pays

attention to detail.

Contact

Sri Lanka Institute of Tourism

& Hotel management

78, Galle Road

Colombo-03

Work (009*-********* ext-253

Mobile (009*-*********

ady841@r.postjobfree.com

Work

Experience

Principal-Kurunegala

SRI LANKA INSTITUTE OF

TOURISM & HOTEL MANAGEMNT

2023 - to date

Responsible for the smooth functioning of the Provincial Colleges in achieving targets set-out in the Master Plan / Corporate Plan

.

Optimize resources for the planned programs

Liaising with State/Private sector organizations in achieving the objectives set out by the Board of Management

Attend to administrative functions of the school with regard to the day to day administration work

Represent SLITHM at the Provincial level and attend to Provincial Secretariat coordinating Committee meetings

Coordinate special assignments for Government and private sector within the region

Prepare the yearly academic calendar in consultation with the Deputy Director General / Registrar

Head of The Faculty-FO

SRI LANKA INSTITUTE OF

TOURISM & HOTEL MANAGEMNT

2014 - 2022

Here is a brief description of what I do for Sri Lanka Institute of Tourism & Hotel Management with some of my key responsibilities.

Monitor academic affairs of relevant faculty and its Provincial Campuses and other centers of education and training

Resource coordination, augmenting operational capacity and integrating, Academia and Industry through the specialized cluster/Faculty

Identify reforms and upgrade the Tourism and Hospitality Management courses to be truly international by way of developing relationships with foreign Universities and Colleges in the field of training & development to pursue higher studies in higher levels. Senior Lecturer

SRI LANKA INSTITUTE OF

TOURISM & HOTEL MANAGEMNT

2008 - 2014

Conduct Education and Training programs for Diploma,Degree and specialized programs

Design of curriculum syllabus and lesson plans and prepare course materials for the programs conducted

Update and revise course materials with the coordination of Industry experts

Question setting and paper marking and assessment of students performance

Carryout research projects in order to ascertain the development of the Hotel and Tourism Industry

Visiting Lecturer

UNIVERSITY OF COLOMBO

FACULTY OF MANAGEMNT & FINANCE

2019

Conduct Education and Training programs for specialized Degree programs

Question setting and paper marking and assessment of students performance

Carryout research projects

Visiting Lecturer

NATIONAL SCHOOL OF BUSINESS MANAGEMNTTNT

FACULTY OF MANAGEMENT & BUSINESS STUDIES

2016- 2018

Bachelor of Hospitality and Events(Hons) Program

Conduct Education and Training programs for specialized Degree programs

Question setting and paper marking and assessment of students performance

Carryout research projects

Lecturer

SRI LANKA INSTITUTE OF

TOURISM & HOTEL MANAGEMNT

2004 - 2008

Front Office Manager 2002 - 2003

ELEPHANT CORRIDOR HOTEL,SIGIRIYA

Totally in charge of all reception staff, equipment and the smooth operation in the front desk, reservation & telephones

Controls the arrivals and departures

Room allocations, renting & guest registering

Front Office Executive

ELEPHANT CORRIDOR HOTEL,SIGIRIYA

2001 - 2002

Evaluation of all reception staff, Responsible for equipment and the operation in the front desk, reservation & telephones

Optimization of the room inventory towards Revenue

Room allocations, renting & guest registering

Front Office

Citadel Hotel, Kandy

2000 - 2001

Conduct the daily audit of Front Office

Preparation of audit reports for presentations of Flash report

Preparation and balancing of daily sales summaries Commie-1

Air Lanka Catering Services

1999 - 2000

Preparation of scheduled meals for short sectors

Organizing production department for special meals

In charge of Breakfast preparations

Night Auditor

Hunas Falls Hotel, Kandy

1994 - 1997

Conduct the daily audit of Front Office

Preparation of audit reports for presentations of Flash report

Preparation and balancing of daily sales summaries Industrial Training

1992 - 1994

Hotel Housekeeping-Renaissance Colombo

Food & beverage services-Oberoi Colombo

Professional Cookery-Sri Lankan Catering

Hotel Reception Services-Hilton Colombo

Education

Masters in Tourism Economics & Hotel

Management

University of Colombo

Post Graduate Diploma in Tourism Economics &

Hotel Management

University of Colombo

2015 - 2018

Four year Management Diploma In Hotel

Accommodations Operations with

specialization in Front Office Operations.

Sri Lanka Institute of Tourism & Hotel Management, 1996- 2001

Professional

qualifications

Certified Assessor, NVQ-III, IV Australia -

conducted by Melbourne Polytechnic.

Certified Assessor-NVQ Sri Lanka-

Conducted & Certified by UNIVOTEC

2017

2012

Hotel Management & Operations

Short Course conducted by Harbin University,

Heilongjiang .China

2016

National Vocational Qualification program

Conducted by National Apprentice & Industrial

Training Authority(NAITA) Sri Lanka

,

2015

Hotel Operations Management

Short Course conducted by Polytechnic University,

Hongkong

,

2015

Hotel School Management

Short Course conducted by Zalsburg University

Austria,

2011

Pedagogic Training for Trainers

Short Course conducted by Metropoliton University

Singapore,

2011

Hotel Accommodation Management

Short Course conducted by Dusit Thani College

Thailand,

2008

Other

Information

Completed Web Marketing Course Conducted by the

Institute Of Tourism & Hotel Management Salzburg

Austria. in the year 2007

Participated to Task Analysis Workshop on

Receptionist Conducted by National Institute of Technical Education Sri Lanka. In the year 2007

Contributed in Developing the New Curriculum for the Three Year Diploma program at Sri Lanka Institute of Tourism & Hotel Management with Salzburg University In the year 2007

Completed Train the Trainer workshop conducted by the Institute of Tourism & Hotel Management Salzburg

Austria. In the year 2006.

School Attended :St. Anthony’s College, Kandy

Referees

Prof.Suranga Silva

Senior lecturer

University Of Colombo

Tel: (009*-*********,071*******

Mr. Anil Perera

Former Snr.Lecturer-SLITHM/Managing Director

SunRay Training School

Kanthi Road

Gampaha

(009*-*********

Contact this candidate