AAMIR KHAN PATHAN

*** ***** ***** ***** ***#***U · 609-***-****

ady81w@r.postjobfree.com

JOB OBJECTIVE & SUMMARY OF QUALIFICATIONS

Seeking a position as IT Help Desk Support, where I can utilize my knowledge and experience.

Remarkable experience working in a Helpdesk environment.

Proficient in including experience using MS office suite and MS outlook.

Skilled in using remote desktop and related desktop control application.

Sound knowledge of Microsoft operating systems and related application.

Excellent communication skills.

Strong attention to detail and ability to prioritize task.

Ability to troubleshoot PC applications and networking related problems.

EXPERIENCE

JUN 2021 – PRESENT

IT SUPPORT HELP DESK, swemco, inc., moorestown, nj

Troubleshoot hardware, software, and network problems.

Monitored and reported issues and resolutions.

Administered installation of Personal computers, software.

Managing Active directory users and Security groups.

Responded to emails related to Computer Support issues.

Resolved software installations, updates, and licensing issues.

Ensured to track all the issued hardware and software inventories.

Managed to resolve hardware and software issues through communications.

JUN2018 – JUN2021

TEST TECHNICIAN, swemco, inc., moorestown, nj

Made and revised set ups on test strands previously calibrated by other staff.

Maintained counts and lifts, shifts and stocks materials and parts.

Closely inspected parts for cleanliness and freedom from contaminants.

Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.

Compared parts to stock lists and material parameters to check compliance and identify non-conforming

EDUCATION

2009

COUMPUTER EDUCATION, iiHt India

A+, N+

2007

HIGHER SCHOOL

M.T.High school Khambhat - Anand, GJ