Hope piedra

**** ***** **** *****

1-347-***-****

ady817@r.postjobfree.com

Skills Summary

To obtain a position where my skills and experience can benefit the company.

Profile

I take my job seriously; I will go above and beyond the call of duty to get any task done. Also, I have intimate knowledge of the customer’s needs. I am Able to communicate clearly both written and in speech. I am able to handle complaints, even when handling unpleasant customers.

Education

High School Diploma

Bushwick High School Brooklyn, NY

Experience

St. Francis Prep High School, Queens, NY

Prep Cook 2017-2021

●Consistently provided professional, friendly and engaging service.

●Skillfully prepared items of the restaurant specials.

●Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

●Routinely supported other areas of the restaurant as requested, including special orders and packing food.

●Routinely cleaned work areas, glassware and silverware.

●Developed and maintained positive working relationships with others.

●Routinely cleaned cookware, counters, floors, storage areas and service refrigerators

Various Catering Company’s, Queens, NY

Waitress 2014-2016

●Catered division regularly provides services for up to 20 people at intimate VIP gatherings, board meetings, and conferences.

●Prepared menu items to meet peak demands, process customer orders swiftly, and act as a source of senior assistance for less experienced staff members.

●Followed banquet event orders and change orders.

●Folded napkins, placed tablecloths on tables, skirted and flounced tables.

●Checked id's before serving alcoholic beverages.

●Served water, took and served beverage orders; prepared ice buckets.

Spring Hill Suites, Louisville, KY

Breakfast Attendant/ Housekeeper 2007-2011

●Ensured that serving areas were maintained, cleaned and stocked with the necessary food & supplies.

●Assisted in greeting guests and escorted them to tables.

●Adhered to safety policies and reported any unsafe conditions to management.

●Provided high quality customer service by meeting guests’ expectations.

●Responded to special requests from guests.

●Kept commitments and upheld organizational values.

●Approached all encounters with guests and employees in a friendly service-oriented manner.

●Performed volunteering work readily.

●Assisted in wiping up spills, sweeps, mops and vacuumed kitchen and dining areas.

●Maintained an approachable, cheerful and helpful attitude.

El Puente Beacon, Brooklyn, NY

Group Worker 2005-2008

●Assisted group leaders in supervising youth’s 6-13 yrs. old in an after-school setting and conducted weekly/monthly program and activity planning.

●Supervised and counseled various age groups during in-house days and field trips.

●Picked up children and participants from school/after school programs.

●Provided assistance with homework projects and organized activities in areas such as gym, arts & crafts, literacy, computers, character development and providing assistance during drama and other workshops.

●Distributed beverages, snacks and lunches to children

U.S. Open, Flushing, NY

Maintenance Worker 2004-2005

●Empty and clean all waste containers.

●Hand dust and wipe clean all workplace furnishings, paneling and windowsills.

●Damp wipe and buff all glass furniture

●Remove wastepaper and garbage from the building to designated area.

●Clean tile floor services.

●Remove all finger marks and stains from vertical surfaces.

●Vacuum all rugs and carpeted areas.

●Swept all private stairways and vacuumed carpeted floors.

●Polished stairwells and wipe cleaned and polished all hardware fixtures

●Cleaned entry door glass inside out Swept and dusted mop floors.

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