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Salesforce Developer Service Cloud

Location:
Shrewsbury, MA
Posted:
August 26, 2023

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Resume:

CONTACT

Address : Shrewsbury, MA *****

Phone : 617-***-****

Email : ady80m@r.postjobfree.com

WEBSITES, PORTFOLIOS,

PROFILES

https://www.linkedin.com

/in/zeynepkincakaydin/

• https://trailblazer.me/id/zkincak

SKILLS

Salesforce Clouds: Lightning Sales

Cloud, Lightning Experience Cloud,

Lightning Service Cloud

Classes: Triggers, Asynchronous APEX,

JavaScript, Classes, Test Classes

• Languages: Apex, Flows, SOQL, SOSL

• Integration: REST API

Components: Lightning Web

Components (LWC)

Testing Methods: Unit Testing, API

Testing

OWD, Profile, Roles, Sharing Rules,

Permission Sets, Page Layouts

• Reports and Dashboards

Declarative Automation Tools: Flows,

Validation Rule, Process Builder,

Approval Process

• Project Management Tools: JIRA, Trello

• Methodologies: Agile/Scrum

Data Migration Tools, Data Loader,

Data Import Wizard, Workbench

Source and Version Control: Git,

GitHub

Deployment Tools: SF Change Sets,

Copado

Analytical Thinking, Teamwork,

Problem Solving, Multitasking

PROFESSIONAL SUMMARY

Having 2+ years of experience as a Certified Salesforce Developer/Administrator

Experienced in writing Apex classes, Triggers, Batch classes, Test Classes, Asynchronous Apex

Hands on experience in creating Record-Triggered Flows, Scheduled Flows, Autolaunched Flows, Validation Rule, Approval Process

• Experienced in developing Lightning Web Components (LWC)

• Experienced in integrating Salesforce with external systems using REST API Experienced in creating Page Layouts, Record Types to organize fields, Custom Links, Related Lists and other components on a record detail

• Experienced in data modelling

Experienced working in Agile methodology, Scrum methodology, and Test-driven development

Excellent team player with outstanding analytical problem solving skills and ability to work in a highly-dynamic environment

WORK HISTORY

Salesforce Developer, 04/2021 to Current

IXL Learning Inc. - Fully Remote

• Developed Salesforce implementation with Sales Cloud,Service Cloud Developed and Implemented Flows, Apex Classes, Triggers and Test Classes to implement business logic

Utilized Asynchronous Apex techniques such as Queueable, Future methods, Batches, and Schedulable to avoid hitting governor limits.

Written optimized SOQL and SOSL queries in apex classes to retrieve optimized data from sObjects

Designed and developed custom user interfaces via Lightning Web Components(LWC), SLDS and base lightning components.

• Developed Aura Enabled methods for lightning components.

• Integrated Salesforce with third party systems using REST API Designed, developed and maintained Record Triggered Flows, Auto-Launched Flows, and Scheduled Flows for automations.

Implemented DML events considering governor limits of SFDC as multi- tenant environment, operations to optimize performance and avoid governor limits

Designed and implemented platform enhancements including Reports, Dashboards and Page Layouts

Formula fields, Validation Rules, Workflow and Approvals for flexibility and functionality of force platform application

ZEYNEP AYDIN

Math Department Chair/Teacher/Robotics Coach, 08/2006 to 06/2015 Magnolia Science Academy - San Diego, CA

Taught multiple grade levels (7th grade, 8th grade, Algebra 1 Honors, Algebra II, and Geometry

Assisted in onboarding of new teachers in Math department by conducting classroom observations, and providing guidance and feedback on curriculum implementation and classroom management.

Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities

EDUCATION

Bachelor of Science : Mathematics

Selcuk University - Konya, TURKEY

CERTIFICATIONS

• Salesforce Certified Administrator, Credential ID: 2727690

• Salesforce Certified Developer, Credential ID: 2872139

• Copado Certified Fundamentals, Credential ID: 028568



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