Salesforce Developer Service Cloud

CONTACT

Address : Shrewsbury, MA *****

Phone : 617-***-****

Email : *********.*****@*****.***

WEBSITES, PORTFOLIOS,

PROFILES

https://www.linkedin.com

/in/zeynepkincakaydin/

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• https://trailblazer.me/id/zkincak

SKILLS

Salesforce Clouds: Lightning Sales

Cloud, Lightning Experience Cloud,

Lightning Service Cloud

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Classes: Triggers, Asynchronous APEX,

JavaScript, Classes, Test Classes

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• Languages: Apex, Flows, SOQL, SOSL

• Integration: REST API

Components: Lightning Web

Components (LWC)

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Testing Methods: Unit Testing, API

Testing

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OWD, Profile, Roles, Sharing Rules,

Permission Sets, Page Layouts

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• Reports and Dashboards

Declarative Automation Tools: Flows,

Validation Rule, Process Builder,

Approval Process

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• Project Management Tools: JIRA, Trello

• Methodologies: Agile/Scrum

Data Migration Tools, Data Loader,

Data Import Wizard, Workbench

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Source and Version Control: Git,

GitHub

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Deployment Tools: SF Change Sets,

Copado

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Analytical Thinking, Teamwork,

Problem Solving, Multitasking

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PROFESSIONAL SUMMARY

Having 2+ years of experience as a Certified Salesforce Developer/Administrator

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Experienced in writing Apex classes, Triggers, Batch classes, Test Classes, Asynchronous Apex

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Hands on experience in creating Record-Triggered Flows, Scheduled Flows, Autolaunched Flows, Validation Rule, Approval Process

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• Experienced in developing Lightning Web Components (LWC)

• Experienced in integrating Salesforce with external systems using REST API Experienced in creating Page Layouts, Record Types to organize fields, Custom Links, Related Lists and other components on a record detail

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• Experienced in data modelling

Experienced working in Agile methodology, Scrum methodology, and Test-driven development

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Excellent team player with outstanding analytical problem solving skills and ability to work in a highly-dynamic environment

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WORK HISTORY

Salesforce Developer, 04/2021 to Current

IXL Learning Inc. - Fully Remote

• Developed Salesforce implementation with Sales Cloud,Service Cloud Developed and Implemented Flows, Apex Classes, Triggers and Test Classes to implement business logic

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Utilized Asynchronous Apex techniques such as Queueable, Future methods, Batches, and Schedulable to avoid hitting governor limits.

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Written optimized SOQL and SOSL queries in apex classes to retrieve optimized data from sObjects

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Designed and developed custom user interfaces via Lightning Web Components(LWC), SLDS and base lightning components.

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• Developed Aura Enabled methods for lightning components.

• Integrated Salesforce with third party systems using REST API Designed, developed and maintained Record Triggered Flows, Auto-Launched Flows, and Scheduled Flows for automations.

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Implemented DML events considering governor limits of SFDC as multi- tenant environment, operations to optimize performance and avoid governor limits

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Designed and implemented platform enhancements including Reports, Dashboards and Page Layouts

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Formula fields, Validation Rules, Workflow and Approvals for flexibility and functionality of force platform application

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ZEYNEP AYDIN

Math Department Chair/Teacher/Robotics Coach, 08/2006 to 06/2015 Magnolia Science Academy - San Diego, CA

Taught multiple grade levels (7th grade, 8th grade, Algebra 1 Honors, Algebra II, and Geometry

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Assisted in onboarding of new teachers in Math department by conducting classroom observations, and providing guidance and feedback on curriculum implementation and classroom management.

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Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities

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EDUCATION

Bachelor of Science : Mathematics

Selcuk University - Konya, TURKEY

CERTIFICATIONS

• Salesforce Certified Administrator, Credential ID: 2727690

• Salesforce Certified Developer, Credential ID: 2872139

• Copado Certified Fundamentals, Credential ID: 028568

Contact this candidate